SFOS 3.1 XA2 Plus DS No sound during calls

Tracked by Jolla

asked 2019-08-03 14:43:34 +0300

Nerevareeeeeee gravatar image

updated 2019-08-04 11:00:40 +0300

rozgwi gravatar image

Sometimes phone bugs out and all incoming/outgoing calls become silent. I can't hear another person and they can't hear me. Have to reboot to "fix" it until next time. Can't be able to correlate it with anything.

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I'm encountered this bug too. Only once and absolutely no idea what was it. Kind of black magic, maybe :)

zv0r ( 2019-08-03 22:13:44 +0300 )edit

here too..directly after update there was no tone in calls. so i switched the device off and on again. after that all works fine

phone-company ( 2019-08-04 01:19:52 +0300 )edit

I experienced this on the single sim xa2.

Outgoing call connected to other party. No audio at either end.

Other party called me. Call connected, no audio.

The only way to get audio on voice calls was to reboot.

durneyj ( 2019-08-04 13:10:16 +0300 )edit

This bug has several other reports, including Phone calls muted at both ends, can't make calls and no sound during call. It’s quite a serious bug I would say.

tom-dr ( 2019-08-05 11:49:28 +0300 )edit

@Nerevareeeeeee: Is this a GSM phone call (a call with Sailfish Phone app) or a Whatsapp call?

jovirkku ( 2019-08-05 13:53:00 +0300 )edit