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Keyboard doesnt open in Android-App (XA2) - still persists in 3.2.0.12

Tracked by Jolla

asked 2019-08-05 19:38:47 +0200

mettska gravatar image

updated 2019-11-27 16:57:38 +0200

jiit gravatar image

For my work I need the app "EduPage". While trying to log in, the keyboard doesnt show up. I click several times in the email-adress-field and the password-field. The only thing happens is highliting the clicked field. AD restartet and the phone rebooted a few times.

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working for me with Android keyboard and Jolla keyboard ...Screenshot_20190805_001.pngScreenshot_20190805_002.png

Levone1 ( 2019-08-06 05:24:54 +0200 )edit

You are using a XA2?

mettska ( 2019-08-06 10:04:04 +0200 )edit

oh, sorry, no... X Compact. It didn't occur to me that the device would matter, but I can see it now... will convert to comment

Levone1 ( 2019-08-06 13:30:45 +0200 )edit

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answered 2019-10-29 18:40:45 +0200

mettska gravatar image

updated 2019-10-29 18:41:08 +0200

This problem persists in 3.2.0.12 (EA) for both apps (EduPage and Citrix). The "Android keyboard pops up reliably" from the release notes doesnt solve this problem here

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answered 2019-08-14 00:44:53 +0200

AkiBerlin gravatar image

updated 2019-08-14 18:16:22 +0200

I have similar problems (no virtual keyboard) with Citrix Workspace App (for Android) on the XA2. I cannot use that app because also the bluetooth keyboard does not work on the XA2; see [XA2] Bluetooth keyboard pairs, but disconnects. I have no such problems on the X.

PS: I converted this (my comment) to an answer to get more attention on that problem because it is vital for me - I know it is not an answer but rather a comment

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Yes, I really need EduPage. Its very important for my work-flow. I hope Jolla sees it and fixes it.

mettska ( 2019-08-14 18:19:40 +0200 )edit

This same issue exists with Microsoft Remote Desktop. Try to invoke the keyboard and it won't show up. Windows has a built-in softkeyboard, but it is definitely inconvenient.

WedgeStratos ( 2019-08-17 04:59:26 +0200 )edit

Well, plain USB keyboard would be a stop-gag solution...

DrYak ( 2019-10-29 21:03:23 +0200 )edit
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answered 2019-12-12 21:06:31 +0200

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This post is a wiki. Anyone with karma >75 is welcome to improve it.

updated 2019-12-12 21:06:31 +0200

mettska gravatar image

For EduPage: It works now with the latest update (*.55) of EduPage. So it seems they changed something.

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Asked: 2019-08-05 19:38:47 +0200

Seen: 360 times

Last updated: Dec 12