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Keyboard doesnt open in Android-App (XA2)

Tracked by Jolla

asked 2019-08-05 19:38:47 +0300

mettska gravatar image

For my work I need the app "EduPage". While trying to log in, the keyboard doesnt show up. I click several times in the email-adress-field and the password-field. The only thing happens is highliting the clicked field. AD restartet and the phone rebooted a few times.

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working for me with Android keyboard and Jolla keyboard ...Screenshot_20190805_001.pngScreenshot_20190805_002.png

Levone1 ( 2019-08-06 05:24:54 +0300 )edit

You are using a XA2?

mettska ( 2019-08-06 10:04:04 +0300 )edit

oh, sorry, no... X Compact. It didn't occur to me that the device would matter, but I can see it now... will convert to comment

Levone1 ( 2019-08-06 13:30:45 +0300 )edit

1 Answer

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answered 2019-08-14 00:44:53 +0300

AkiBerlin gravatar image

updated 2019-08-14 18:16:22 +0300

I have similar problems (no virtual keyboard) with Citrix Workspace App (for Android) on the XA2. I cannot use that app because also the bluetooth keyboard does not work on the XA2; see [XA2] Bluetooth keyboard pairs, but disconnects. I have no such problems on the X.

PS: I converted this (my comment) to an answer to get more attention on that problem because it is vital for me - I know it is not an answer but rather a comment

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Yes, I really need EduPage. Its very important for my work-flow. I hope Jolla sees it and fixes it.

mettska ( 2019-08-14 18:19:40 +0300 )edit

This same issue exists with Microsoft Remote Desktop. Try to invoke the keyboard and it won't show up. Windows has a built-in softkeyboard, but it is definitely inconvenient.

WedgeStratos ( 2019-08-17 04:59:26 +0300 )edit
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Asked: 2019-08-05 19:38:47 +0300

Seen: 161 times

Last updated: Aug 14