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error sim card was removed [duplicate]

asked 2014-01-30 06:02:20 +0300

Rashed Albloushi gravatar image

updated 2014-01-30 06:20:28 +0300

foss4ever gravatar image

I'm getting the error message sim card was removed frequently without any activity on the phone.

I got a new micro sim card from my service provider, and still having this issue. Moreover, if someone call me, after couple of seconds, it disconnect with network error message. This is happening always. It could be a bug?

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The question has been closed for the following reason "duplicate question" by Alex
close date 2015-06-16 18:12:03.655195


This seems to be duplicate of this question: https://together.jolla.com/question/1358/sim-card-connection-to-phone-lost-easily/

Check out that for help, and more info. Duplicate questions are usually closed here quite promptly.

foss4ever ( 2014-01-30 06:20:03 +0300 )edit

I don't think it same. as it lose the connectivity and give the message even I don't touch the phone. so I don't know if the both questions are same or not. but my phone is giving the message always even the phone is on my table and no one touch it.

Rashed Albloushi ( 2014-01-30 06:26:54 +0300 )edit

Well, this question is still open, just marked as potentially duplicate. It might help if you post your issue report to there, too cause it is closely related, and there are ppl already following the topic.

foss4ever ( 2014-01-30 06:34:12 +0300 )edit

Thanks jjoane, I will. this issue is making me to hate Jolla, coz I was planning to make it my primary phone, but after this, I won't think. the big issue is that it disconnects just after I get a call.

Rashed Albloushi ( 2014-01-30 10:22:22 +0300 )edit

1 Answer

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answered 2014-01-30 12:06:01 +0300

nephros gravatar image

I have had this issue with several phones, not just the jolla. It has always been a problem with the SIM card slot contacts. Also power seems to be a factor, it happens more often in phones low on power.

My solution has been either to bend the contacts on the phone a bit so they meet the SIM card more firmly, OR to increase the thickness of the SIM card by sticking several layers of tape on the back.

Also make sure the SIM card is not bent, not too old (worn contacts) and that the contacts are clean. Maybe ask for a replacement SIM from your provider.

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This is exactly the same kind of resolution to this SIM-connectivity problem than in that other question. That's why we should close this as a duplicate and continue discussion in there.

foss4ever ( 2014-01-30 12:09:29 +0300 )edit

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Asked: 2014-01-30 06:02:20 +0300

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Last updated: Jan 30 '14