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Jolla 1 turns on but screen blank [answered]

asked 2019-08-22 19:21:43 +0300

lonze gravatar image

updated 2019-12-23 17:09:20 +0300

So my Jolla 1 was acting a bit weird (ambiances showed two different wallpapers in differen pages and accent colors were wrong) so I decided to do a factory reset. First I did a reset from the settings menu but when it was done it hadn't actually done the factory reset. Most settings were set to default and my apps folders had disappeared but all the apps were still there and OS version was the same. After that I did the reser from recovery mode. It worked. I was just going to start updating the system to recent version when the phone froze. I waited and waited but nothing happened so I just decided to reboot the device. When it booted after the Jolla logo the screen was blank. I can see the notificatin led reacting when I connect and disconnect the charger and when I turn the device off. Trying the factory reset again doesn't work. Gives output:

ALL DATA WILL BE ERASED! Clears everything from the device and reverts the 
software back to factory state. This means LOSING EVERYTHING you have added to 
the device (e.g. updates, apps, accounts, contacts, photos and other media). 
Are you really SURE? [y/N] y[CLEANUP] Starting cleanup!
[CLEANUP] Umounting top volume...
[CLEANUP] Deleting /mnt
[CLEANUP] Cleanup done.
Mounting /dev/mmcblk0p28 on /mnt
sh: unlock: unknown operand

Type your devicelock code and press [ENTER] key: (please note that the typed numbers won't be shown for security reasons) [OK] Code accepted. sh: unlock: unknown operand sh: shell: unknown operand [ERROR] Flashed recovery image is too old and does not support phone clearing. [CLEANUP] Starting cleanup! [CLEANUP] Umounting top volume... [CLEANUP] Umounting /mnt [CLEANUP] Deleting /mnt [CLEANUP] Cleanup done. Connection closed by foreign host.

Is there any other option left than sending phone to Jolla for flashing?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by lonze
close date 2019-12-23 17:09:55.216081

2 Answers

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answered 2019-12-03 00:49:39 +0300

nephros gravatar image

You can try replacing the recovery image with a newer one by following the instructions at the very bottom of this article:

https://jolla.zendesk.com/hc/en-us/articles/204709607#3

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1

Those instructions for replacing recovery image have been there all along? I haven't noticed. Thanks! This sounds like it could work. Will try it later.

lonze ( 2019-12-03 10:09:00 +0300 )edit
1

This fixed it! Been already using my Jolla for some time now.

lonze ( 2019-12-12 13:29:32 +0300 )edit
0

answered 2019-12-03 23:00:34 +0300

paolomi gravatar image

updated 2019-12-04 09:13:47 +0300

Try flashing it!

fastboot flash boot boot.img
fastboot flash aboot emmc_appsboot.mbn
fastboot flash recovery recovery.img
fastboot flash sailfish sailfish.img001
fastboot flash sailfish sailfish.img002
fastboot flash sailfish sailfish.img003
fastboot flash sailfish sailfish.img004
fastboot flash rpm rpm.mbn
fastboot flash sbl1 sbl1.mbn
fastboot flash sbl2 sbl2.mbn
fastboot flash sbl3 sbl3.mbn
fastboot flash tz tz.mbn

Edit: btrfs image works fine, ext4 image works fine but it's for advanced users, lvm image is for advanced users and i have some problems with that. So I suggest you only to flash btrfs image. In conclusion, unlock the bootloader, flash btrfs image and eventually lock again the bootloader.

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I was thinking about flashing it but didn't find any images. Thought that it just needs to be sent to Jolla for becouse people have said so. Will try this if recovery doesn't work. Thanks!

lonze ( 2019-12-04 13:40:43 +0300 )edit

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Asked: 2019-08-22 19:21:43 +0300

Seen: 393 times

Last updated: Dec 23 '19