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bug with mail showing blank row when deleting email

asked 2014-01-30 14:25:28 +0300

droll gravatar image

updated 2014-01-30 14:26:29 +0300

open any mailbox that is exchange based. delete one email. before remorse timer reaches zero, swipe screen to left to show list of folders. wait for remorse timer to reach zero then swipe back to the right.

in the list view of emails you will see a blank row where the deleted enail used to be

the problem can be repeated when you delete multiple emails (you will see multiple blank rows).

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problem seems resolved.

droll ( 2014-02-03 13:37:57 +0300 )edit

Thanks for checking!

VDVsx ( 2014-02-03 15:46:59 +0300 )edit

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answered 2014-02-03 11:04:05 +0300

VDVsx gravatar image

Can reproduce using latest update, can you please check ?

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wait a minute. problem is still there. it is related to the speed the email application is able to perform a synch. i was on wifi when i tested it above and didn't see the problem. (learned something new).

switched to 2g. reproduced the problem. however, i noticed two additional things. during one of the tests, the blank row disappeared after the synchronization completed. during another test, i tapped on the blank row before synchronization completed. i saw the deleted email appear in the blank row space.

in the second case above, the blank row persisted after synchronization completed. i will perform a few more rounds of testing and report here.

droll ( 2014-02-04 02:47:21 +0300 )edit

let me perform a few more rounds of tests a little later in the day and i will confirm if the blank row really persists while synchronization is active and disappears when synchronization completes (did the tests above at 3am....need more sleep :)).

droll ( 2014-02-04 02:48:54 +0300 )edit

confirmed i still see the issue. however the blank row disappears when synchronization finishes, which can be confusing for a user.

droll ( 2014-02-04 09:47:38 +0300 )edit
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Asked: 2014-01-30 14:25:28 +0300

Seen: 25 times

Last updated: Jan 30 '14