[bug] mail accounts not working after restore

asked 2019-09-08 13:17:21 +0300

updated 2019-09-08 18:55:48 +0300

Hey, after another failure of all my general (manually configured) mail accounts after backup and restore on same OS version (once on 3.0 and now on 3.1) I would like to know if this happened to others, too. I found old mentioning and fiddling with updating passwords and deactivating/activating account. But that did not work! WAIT!!! One of my accounts was suddenly syncing but all my others I did not get to connect/syncing. So ended up deleting, re-creating (again!). :(

Removed passwords, reentered (correctly!), deactivated/activated, closed mail app, closed settings, re-opened...

All other settings were restored successfully.

Anyone? Jolla?

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same for me. after restore mailaccounts are visible, but syncing is not working. had also to delete and recreate to make it run...

toba ( 2019-09-08 13:56:54 +0300 )edit

Which is a PITA and probably loss of mails when using POP (for whatever reason!).

peterleinchen ( 2019-09-08 14:14:44 +0300 )edit

I had always to delete and recreate mail accounts after a restore. Sorry.

magullo ( 2019-09-08 16:06:08 +0300 )edit

I deleted and recreated my google account, but I still can't send mail.

vattuvarg ( 2019-09-08 17:15:32 +0300 )edit

I used the backup of the Jolla 1 on the XA2 and just had to re-enter the passwords. This behavior is correct under security aspects. Furthermore, there were no further problems.

Edit: I have 2 email accounts with push.

4carlos ( 2019-09-09 06:58:55 +0300 )edit