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[bug] Random reboots when turning off Sony Xperia 10 Plus and Xperia 10 with Sailfish 3.0.1.14

Tracked by Jolla (In release)

asked 2019-11-26 21:07:55 +0300

updated 2020-04-03 12:21:27 +0300

Keeper-of-the-Keys gravatar image

I have recently acquired a Sony Xperia 10 Plus, purchased a SailfishOS license and installed it on the device with no issues. The problem becomes when I try to turn off the phone, it randomly reboots instead of really turning it off. It occurs both turning it off in the traditional way (pushing power button and then touching the on screen button to power off -> Sometimes -randomly- the phone reboots). And doing a

devel-su shutdown -h now

by terminal. It has the same behavior: some times the phone powers off, some times it reboots instead.

Someone else can confirm this behavior in the Xperia 10 Plus too?

EDIT: same problem with Xperia 10 without 'plus'

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Sony Xperia 10 Plus with SailfishOS 3.0.1.14: When I try to turn off the phone, it randomly reboots instead of really turning it off. It occurs turning it off in the traditional way (pushing power button and then touching the on screen button to power off. Then, sometimes -randomly- as showed in the video the phone reboots instead of turning it off: https://www.youtube.com/watch?v=iIyA53YrZZo

ferlanero ( 2019-11-27 12:25:46 +0300 )edit

Sony Xperia 10 Plus with SailfishOS 3.0.1.14: When I try to turn off the phone by doing in a terminal

devel-su shutdown -h now

It has the same behavior, some times the phone powers off, some times it reboots instead: https://www.youtube.com/watch?v=pq8D8OOsnUc

ferlanero ( 2019-11-27 12:27:58 +0300 )edit
1

I have had it 5+ times in a row now :(

attah ( 2019-12-05 21:49:08 +0300 )edit
2

Still not fixed into 3.2.1

Xray2000 ( 2019-12-11 23:35:48 +0300 )edit

That's really bad news. Today after inserting a SanDisk Extreme microSDXC (128 GB, A2, Class 10, U3, V30) in my Xperia 10 Plus, I only was able to shutdown the phone after more than 10 attempts. I really think that Jolla needs to fix this bug as it makes almost impossible to turn off the phone and I can't figure where is the problem exactly.

ferlanero ( 2019-12-12 00:15:11 +0300 )edit

3 Answers

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7

answered 2019-12-23 11:39:44 +0300

vknecht gravatar image

I think it's due to kernel bugs... I've backported a few fixes from sony's 4.14 branch to 4.9 and it helps quite a bit on AOSP9. Waiting for more positive feedback on XDA to make a pull request, but maybe Jolla can test those in the mean time.

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Most probable offender bug fix merged in Sony's kernel tree... Others too...

vknecht ( 2020-01-08 00:31:45 +0300 )edit

afaik seems to be worked out also by Jolla: https://github.com/mer-hybris/android_kernel_sony_msm/commits/jb48527

pat_o ( 2020-01-08 11:49:50 +0300 )edit
3

answered 2020-04-27 10:34:50 +0300

jovirkku gravatar image

updated 2020-04-27 15:09:29 +0300

addydon gravatar image

The upstream kernel fixes for Xperia 10 and XA2 were merged to OS release 3.3.0. This should help in eliminating random reboots, at least make them less frequent.

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0

answered 2020-06-02 00:24:06 +0300

nerd7473 gravatar image

Still present in 3.3.0...

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Asked: 2019-11-26 21:07:55 +0300

Seen: 1,231 times

Last updated: Jun 02