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Jolla phone not working properly after update [not relevant]

asked 2014-01-31 21:21:36 +0300

andreibechet gravatar image

updated 2014-12-12 22:06:16 +0300

simo gravatar image

I updated it and it was working properly. All of a sudden I cannot see and do anything. Everything is being displayed like in landscape mode but incomplete, with the apps very very grouped together (no android apps detected). I cannot find the settings app. All I could do is launch the terminal (dev mode is on). I observed that right before it happened, all my android apps disappeared, and the rearrangement of the original apps was set to default. Than everything turned dark. After restart i get a loading bar (the circle one) and the same behavior repeats itself. I tried pulling the battery out, nothing.

I was running Mitakuuluu and CuteSpotify. I had Friends (from OpenRepos), the app which modifies the snooze time, meap (this is what I can remember so far).

EDIT: If you experienced this problem, please comment all the open-repos apps you had installed (question by @rainisto)

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The question has been closed for the following reason "question is not relevant or outdated" by ssahla
close date 2014-12-12 20:11:14.463681


i got the same....

t0mps0 ( 2014-01-31 21:23:23 +0300 )edit

Can you guys also launch the terminal? Maybe there is something which we can do from there.

andreibechet ( 2014-01-31 21:41:49 +0300 )edit

Yes, I can launch the terminal. I asked the same in my question. No suggestion yet.

BosseBula ( 2014-01-31 21:46:25 +0300 )edit

Is there a way to create a backup from the terminal?

andreibechet ( 2014-01-31 21:51:05 +0300 )edit

6 Answers

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answered 2014-01-31 21:35:41 +0300

t0mps0 gravatar image

updated 2014-01-31 21:37:58 +0300

Something's cooking, gotta dig my N9 somewhere until this is fixed...

image description

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Yep, exactly like that.

andreibechet ( 2014-01-31 21:37:48 +0300 )edit

Yes, a copy of my screen

BosseBula ( 2014-01-31 21:40:31 +0300 )edit

Could the people with this problem write if they are using openrepos, and if they do, which openrepos apps are installed?

Aard ( 2014-01-31 22:08:45 +0300 )edit

At least the device in a screenshot has been using openrepos (https://openrepos.net/content/basil/warehouse-sailfishos).

tigeli ( 2014-01-31 22:12:21 +0300 )edit

Yes, i had it installed. From what I remember I was running at that time CuteSpotify and Mitakuuluu whatsapp client.

andreibechet ( 2014-01-31 22:14:12 +0300 )edit

answered 2014-01-31 22:46:00 +0300

t0mps0 gravatar image

Ok, I tried "power on w/ volume button down", which @ssahla suggested. Now I'm stuck on the "welcome screen" with Jolla logo. Maybe someone could give more precise instructions on how to reset? @rainisto ? or @ssahla?

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@rainisto said something about "inserting battery w/ volume down"?

t0mps0 ( 2014-01-31 22:49:44 +0300 )edit

I suggest no more actions until the reason is found out. Sorry for what you're experiencing, there must have been an ugly problem in some open-repos app.

simo ( 2014-01-31 22:51:54 +0300 )edit

When jolla logo is showing then Plug in USB cable and using USB networking telnet to or and follow the instructions in the menu. But might be better that we do a bit more debugging before that in order to find out what went wrong.

rainisto ( 2014-01-31 22:54:10 +0300 )edit

@simo: I was actually playing in CuteSpotify, then the app quit. I went to relaunch the app, and then I noticed that there were no Android apps and the default apps were arranged like the phone was just reset.

andreibechet ( 2014-01-31 22:56:05 +0300 )edit

@rainisto what does this "using USB networking" mean? I did remove battery, kept volume down, inserted battery, powered on, got Jolla logo, inserted USB (all this with volume down) and nothing happened----->then what?

t0mps0 ( 2014-01-31 22:57:25 +0300 )edit

answered 2014-02-01 08:15:31 +0300

coderus gravatar image

did you tried setting/checking value of /desktop/jolla/components/screen_rotation_angle gconf?

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answered 2014-12-12 19:58:30 +0300

andreibechet gravatar image

Can we close this? I don't think it is relevant anymore, and we definitely need to do some cleaning around.

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Yes. Closing.

ssahla ( 2014-12-12 20:10:57 +0300 )edit

answered 2014-01-31 22:30:56 +0300

t0mps0 gravatar image

Stuck @ this:

image description

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No issues here. openrepos apps I have are - Mitakuuluu, Tweetian, Webcat, Emoji Keyboard, own notes, RPM Installer, LLs Player Meecast and Meepasswords

Hazy ( 2014-01-31 22:59:03 +0300 )edit

I was using Cutespotify

BosseBula ( 2014-01-31 23:06:24 +0300 )edit

Is anyone using Mitakuuluu autostarter? If this program starts, maybe this is the problem?

Just a suggestion, not accuse.

BonoNL ( 2014-01-31 23:17:35 +0300 )edit

I use Mitakuuluu autostarter and already rebooted device since update. No issue, everything is working great. I don't have cutespotify installed but several other applications via Warehouse.

molan ( 2014-01-31 23:28:12 +0300 )edit

So is the common nominator with cutespotify or just coincidence? Any cutespotify users out there who have succesfully updated?

rainisto ( 2014-01-31 23:54:24 +0300 )edit

answered 2014-01-31 22:39:50 +0300

nodevel gravatar image

It looks to me like Jolla now remembers the state in which the phone was turned off or crashed (landscape/portrait) and starts the phone in the same state which causes problem to the homescreen which is not yet able to cope with landscape.

Maybe try launching camera or browser and change the orientation? (possibly combine with reboots). Just a wild guess.

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At least opening browser, going to landscape and taking off battery did not produce the same problem.

veskuh ( 2014-01-31 22:44:53 +0300 )edit

Just tried to turn it off with the browser in landscape and no problem as well. The cause must be somewhere else.

nodevel ( 2014-01-31 23:21:24 +0300 )edit

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Asked: 2014-01-31 21:21:36 +0300

Seen: 1,838 times

Last updated: Dec 12 '14