Microphone/Speaker issues on Xperia 10

asked 2020-01-23 23:49:26 +0300

Jowe gravatar image

When making a call, I can't be heard via the microphone. I can be heard in speakerphone, but not via the microphone. I've searched the forums and tried a few suggestions to no avail. I'm hopeful that someone has a fix for this.

I have a Sony Xperia 10 running 3.2.1.20 Nuuksio. Fresh install just to see if that would fix it. Nothing setup or installed.

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I did some more research, but don't know what to do from here. I did ##310## and ran both the below and above microphone tests. The below microphone passed. The above one failed with only static. What should I do? I'm not afraid of opening the hardware up although I have had it open before and know the connections are sound. (it was having this problem before I opened up the phone). Please help. Is there a setting to change or something?

Jowe ( 2020-01-24 01:07:46 +0300 )edit

If re-flashing etc.haven't really helped you and the above mic test fails it might just be hardware failure as I had with my Xperia X (see https://together.jolla.com/question/183609/sailfish-x-crackling-noise-while-using-microphone/). Don't know how the mics are in Xperia 10 but with Xperia X the whole chipset needed to be replaced for the above mic failure (even though this didn't even help). As for myself, I wouldn't be touching the hardware without knowing especially what to do.

Couldn't you just get the phone to warranty service/maintenance?

Sakke ( 2020-02-03 16:01:19 +0300 )edit