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[Bug][3.2.1 - 3.3.0] Phone calls muted at both ends [Xperia 10], can't make calls

Tracked by Jolla

asked 2020-03-17 21:09:12 +0300

AkiBerlin gravatar image

updated 2020-06-07 03:02:33 +0300

olf gravatar image

Exactly the same problem as in Phone calls muted at both ends [XA2], can't make calls, however with a different device (Xperia 10 Dual SIM I4113) and system (SFOS Nuuksio) - no sound on both ends.

EDIT, for clarity sake: I only posted this because I hope for an answer from Jolla that the solution announced for the XA2 coming with 3.3 also solves this issue for the Xperia 10 (+)

EDIT: this problem is not solved in It reoccurred to me on the Xperia 10 (while I have not encountered the problem on the XA2 for a while)

Maybe also related: [Bug][][XA2] No audio in voice calls

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I have the same problem (Sony Xperia 10, dual SIM, i4113, Sailfish X

Peter S. ( 2020-03-18 01:04:59 +0300 )edit

Does any audio work ? For example media player ? I have a problem on Xperia X after encryption. The workaround is:

as root delete

# rm /run/pulse/pid

and then start pulse as nemo:

$ systemctl --user start pulseaudio

Problem returns every reboot, but at least audio works unitl then.

johny ( 2020-04-07 20:17:35 +0300 )edit

I tried restarting Pulseaudo - it did not help

its only telephony that is affected - other audio works

AkiBerlin ( 2020-04-08 00:47:57 +0300 )edit

Anyone else (but AkiBerlin and Peter S) having this problem with and Xperia 10?
Please report.

Also the "works for me" reports are welcome. Thanks.

jovirkku ( 2020-04-08 13:37:47 +0300 )edit

Have the same problem since the update to Absolutely no sound, the clock is dead too. Need it as a daily driver, thought such problems wouldnt appear to normal updates.. Yolla give a solution, thats not how it should work..

jumper26 ( 2020-04-09 00:10:20 +0300 )edit

2 Answers

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answered 2020-03-18 09:55:25 +0300

danfin gravatar image

updated 2020-03-18 16:20:43 +0300

could this be a duplicate? Of a less technical problem? https://together.jolla.com/question/223359/unwanted-xa2-hold-the-line-with-the-chin/ This scenario happens quite easily: You trigger the pulley meny with your ear so the call goes on hold. Both ends hear not a sound. Quite annoying, Its a design flaw. Screenshot

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no, it is different issue - nothing to do with the pully menue

it is kind of a duplicate of the XA2 problem

AkiBerlin ( 2020-03-18 18:02:13 +0300 )edit

Hello - I think you have the same problem with the proximity sensor as I on my Sony Xperia 10 dual with SFOS
If the sensor not work, the sceen is also activ on your ear. This is a bug in the deep firmware from sony I think.
To solve this I use a special timer to restart this sensor every 30min.
See here: https://together.jolla.com/question/221589/bugxperia-10-incoming-call-impossible-to-answer/
I hope it works also for you.

Ralf ( 2020-03-18 21:38:21 +0300 )edit

answered 2020-06-06 20:21:53 +0300

TMavica gravatar image

My system lost all audio included phone calling (incoming and outgoing), also audio from video playing and it is lagging too, this is a journal log when it happened

image description

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Asked: 2020-03-17 21:09:12 +0300

Seen: 835 times

Last updated: Jun 07 '20