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Bricked my XA2 plus after update

asked 2020-04-03 17:51:23 +0300

Gouneesz gravatar image

updated 2020-04-06 14:32:07 +0300

jiit gravatar image

Hi! After update phone won't boot up. Only Sony logo. Can someone help me.

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Sometime ago I got the same issue, I do the following: unplug the USB cable (if plugged), then power off and on.

manu007 ( 2020-04-03 19:55:12 +0300 )edit

HI Gyus, I have the same problem after failed update, my XA2 rebootet, but the phone is in airplane mode. I don't have linux PC/laptop to use the workaround below. Could you pklease help ma and explain to me how I can activate teh WiFi an finish the update to Thank you in advance.

Bratsk ( 2020-04-27 16:59:00 +0300 )edit

2 Answers

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answered 2020-04-03 18:11:22 +0300

cartron gravatar image

updated 2020-04-29 23:13:13 +0300

jovirkku gravatar image

also, you may be in a state where there's no wifi/cellular connection - phone is in airplane mode and that can't be disabled.

try this in terminal:


mv /var/cache/zypp /var/cache/zypp-old

ln -s /home/.pk-zypp-dist-upgrade-cache /var/cache/zypp

zypper dup

rm /var/cache/zypp

mv /var/cache/zypp-old /var/cache/zypp


after the restart, finish the upgrade via version:


ssu re

version --dup

Feel free to join the Telegram group about SFOS (Sailfish OS Fan Club) where a lot of people can help

the above is thanks to Eugenio =)

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No help volume up and power button... Phone shakes one time and if I hold more it shakes 3 times. But no boot up.

Gouneesz ( 2020-04-03 18:42:00 +0300 )edit

Check on comments in: https://together.jolla.com/question/222221/release-notes-330-rokua/

manu007 ( 2020-04-03 19:53:12 +0300 )edit

@cartron This guide worked for my Xperia X. I was able to upgrade after I was stuck in airplane mode.

cocof2001 ( 2020-04-04 14:15:48 +0300 )edit

@cocof2001 glad this helped!

cartron ( 2020-04-05 17:59:45 +0300 )edit

I am still trying -- zypper dup failed in many steps where it wanted to download material from network -- and as there were no network some things just did not complete...

continued anyway -- after reboot version --duptries to download files from e.g. store-repository.jolla.com and those fails.

As I have USB networking I'll try to route all traffic via that. dns to, default route to and then gateway and masquerade setup to the linux box...

too ( 2020-04-05 19:13:26 +0300 )edit

answered 2020-04-03 18:10:21 +0300

cartron gravatar image

had the same - reboot by holding both power and up volume buttons at the same time - holding for 10+ seconds that did the trick for me.

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Asked: 2020-04-03 17:51:23 +0300

Seen: 1,164 times

Last updated: Apr 29 '20