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Strange behavior after Rokua XA2Ultra 2-SIM update. [answered]

asked 2020-05-03 18:37:36 +0300

updated 2020-05-04 10:23:39 +0300

jiit gravatar image

I installed Sailfish to the latest release and so far so good. Subsequently the notification system informs me that the Nuuksio version is available !! It wants to make me downgrade !! After this last update too funny things are happening I hope there is an answer to this problem!

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The question has been closed for the following reason "the question is answered, an answer was accepted" by jovirkku
close date 2020-05-05 13:46:21.531240


which device ?

pawel ( 2020-05-03 21:20:47 +0300 )edit

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answered 2020-05-04 14:51:35 +0300

The problem I reported has been resolved. I had opened a ticket "https://jolla.zendesk.com/hc/requests/36753" to report the problem. They contacted me and told me that the problem was resolved:


Jolla Care (Jolla Service and Support)

May 4, 12:35 EEST Hi,

The updates for H4213 were not advertised by Jolla Store. Apologies. This has been fixed now. Please use Settings > Sailfish OS updates to search for updates and you will get them.

Sincerely, Jolla Customer Care

Operating hours: Monday to Friday from 9.00 to 16.30 (EET); closed on weekends and public holidays (Finland)*. Our service is based on Zendesk tool, i.e. on written communication - we do not have any phone service.

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answered 2020-05-04 10:18:32 +0300

Igor71 gravatar image

Happens to me as well, had to force install because software updates don't find any if is installed, and forcing install makes it to suggest the download of Nuuksio again....so far no answer to the problem, even tried a factory reset, but after installing the available auto updates the problem persists..

XA2 Ultra dual sim.

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From shell: rm /home/nemo/.cache/sailfish-osupdateservice/os-info after it, Settings > Sailfish OS updates

Messaggiero ( 2020-05-05 10:14:48 +0300 )edit

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Asked: 2020-05-03 18:37:36 +0300

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Last updated: May 04 '20