Login problem at shop.jolla.com [answered]
I had a problem logging into shop.jolla.com with my email address that is mapped to my user account Manatus.
I got error message that said that the user account or password was wrong. Using short login name would not work either, as it has to be email address.
I tried typing several times and in the end copy/paste.
Resetting password hung in the Jolla shop checkout.
Creating a new account failed with an error that email address already exists.
Workaround:
- I went to shop.jolla.com
- 'Log in' on the top right corner
- On the following page I still couldn't log in, but the reset password worked this time.
- I got the confirmation email, and after clicking the link I set the same password I had used previously (pasted it).
- Now the login worked. HapPy! :]
Interesting - got exactly the same problem, login into shop with mail I've used to purchase Jolla Phone failed several times.
Requested a new password - didn't get the password mail (found out it got deleted by antispam as it only contained Finnish language ...)
I then registered a new mail address and order got through ...
Now happily waiting for my 2 TOH's ...
Manankanchu ( 2014-02-04 20:25:39 +0200 )edit