We have moved to a new Sailfish OS Forum. Please start new discussions there.

[Implemented in] email app unresponsive when deleting > 50 emails [answered]

asked 2013-12-26 12:32:30 +0300

steph gravatar image

updated 2014-02-05 16:29:01 +0300

eric gravatar image

Sadly fairly common case for me as I receive alot of automated emails that I need to delete. Scenario: email app with more than say 50 emails already downloaded via an IMAP server.

Do an update to retrieve more new email (i.e. either via the cover gesture or the Pulley Update) Pulley to Select emails and begin highlighting them Delete them

Depending upon the number selected and the existing size of the local mail store, this operation can take several tens of seconds/minutes. In that time the email client is unresponsive and occasionally the UI will show the app is taking too long to respond dialogue.

Whilst that's going on jolla-email is chewing through 100% of a core as well, which makes it look to me like an expensive DB/index operation that could be quicker. I've not tried it with more mails yet but with hundreds could imagine this could take several minutes and hit the battery hard.

edit retag flag offensive reopen delete

The question has been closed for the following reason "the question is answered, an answer was accepted" by VDVsx
close date 2014-02-10 08:32:58.866627


Following up to myself, after recreating the account (and after the update to I don't know which) performance seems somewhat better. I'll let my local mailstore get bigger and see what happens. Fortunately for me I have no shortage of incoming email to test with :)

steph ( 2013-12-28 12:26:12 +0300 )edit

Well, you don't need 50 emails to delete to notice that the Mail application is laggy. For instance, delete an email and while the remorse indicator is going, access the next one, try to open the pulley menu. Especially if the next email you opened requires the HTML window to display, it just lags.

gabriel ( 2014-01-06 11:37:08 +0300 )edit

OK, more info here: I tried to read a standard text email of about 9000 characters and the application did exactly what you describe here. There was no point in waiting, or at least I didn't wait long enough :-)

gabriel ( 2014-01-07 11:23:48 +0300 )edit

I've not commented as I've not been able to consistently reproduce. Anecdotally behaviour seems better when deleting contiguous emails than alternate ones. Still reasonably positive it's a DB update thing as deleting mails via a different IMAP client is reflected extremely quickly on the Jolla when one updates via the pulley. Continuing to poke around...

steph ( 2014-01-07 18:14:41 +0300 )edit

1 Answer

Sort by » oldest newest most voted

answered 2014-02-01 11:24:03 +0300

VDVsx gravatar image

Improved in, Naamankajärvi.

Please comment here if you still see some problems.

edit flag offensive delete publish link more


Yeah noticed a significant improvement so far and haven't been able to reproduce. Will give it a week then will mark as answered. Thanks for the hard work!

steph ( 2014-02-01 12:35:58 +0300 )edit

I have this problem again in Rokua. Email unresponsive. It would be good to make a reset of the database available via the Utilities in the settings application.

Flight406 ( 2020-09-16 14:00:43 +0300 )edit

Question tools



Asked: 2013-12-26 12:32:30 +0300

Seen: 186 times

Last updated: Feb 05 '14