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Calendar - syncing Outlook 365 completely unreliable [released]

asked 2014-02-06 10:01:41 +0300

ridmaur gravatar image

updated 2014-04-07 09:41:47 +0300

VDVsx gravatar image

Now I finally got my Exchange/Outlook 365 configuration working, I notice that calendar syncing is completely unreliable. Lots of entries that are in my calendar are not appearing; others are copied over more than 4 times ending up as duplicates in my calendar. Any idea what might cause this? Known issue?

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The question has been closed for the following reason "released in a software update" by VDVsx
close date 2014-04-07 09:41:52.730040



@ridmaur - We recently identified a issue with certain calendar entries that make on component misbehave leading to similar situation as you describe, are you able to collect logs to confirm if is the same ?

remove the account and then enable logging, in:


Enable file log and add a path for the log, like for example:


Reboot the device and then configure the account again, wait until the sync is finished, examine the file to see if you want to remove some data, your email address, calendar entries names and folder names can be presented there, send me the logs to mail-logs at jolla dot com. After that turn file log off again by setting "enabled" to 0.Thanks a lot!

VDVsx ( 2014-02-11 08:16:17 +0300 )edit

Log file is on its way.

ridmaur ( 2014-02-11 14:58:59 +0300 )edit

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answered 2014-03-18 10:16:43 +0300

VDVsx gravatar image

Improved in Sailfish, Ohijärvi, account re-creation is needed, if you still have issues please comment here.

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Is greatly improved. Don't see duplicate calendar entries anymore. Only issue I have is that Mail is reporting occasionally "Problem with sync".

ridmaur ( 2014-03-18 23:44:28 +0300 )edit

@ridmaur - Can you check if there's some big email stuck in the outbox ?

VDVsx ( 2014-03-19 11:02:08 +0300 )edit

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Asked: 2014-02-06 10:01:41 +0300

Seen: 380 times

Last updated: Mar 18 '14