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I can't connect my phone via USB to a Windows 8 laptop

asked 2014-02-06 17:53:58 +0300

dmelamet gravatar image

Is there some special way to access the Jolla through my laptop? The PC says the drivers are not to be found when I plug in the USB.

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I have the same problem. That's not fine.

silvernail ( 2014-03-05 17:16:58 +0300 )edit

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answered 2014-02-06 18:02:40 +0300

jliebe gravatar image

Check the Default USB mode setting in your Jolla. (Settings/System/USB)

In order to connect Jolla to PC that should be:

  • Always ask, or
  • PC connection

In case of Always ask setting the phone ask you about the mode of connection what you would like to use at each time when USB is connected.

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That I did. As I said, the laptop displays a little exclamation sign showing error because the drivers were not found. The phone just charges.

dmelamet ( 2014-02-06 18:25:14 +0300 )edit

I have the same problem, tried choosing the PC connection and always ask from settings, tried to reboot, the computer says no. And in addition, I've connected succesfully my Jolla to my pc before the Naamankajärvi- update. Any solutions?

haemaelaeinen34 ( 2014-02-06 20:11:07 +0300 )edit
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I have not try 1.0.3.8 with my win7, but I will. At least 1.0.2.5 has been worked fine with win7.

Meanwhile try this: http://forum.jollausers.com/jolla-phone/pc-connection-drivers-(for-windows)//)

Might help.

jliebe ( 2014-02-06 20:18:10 +0300 )edit

Not helping, because i can't find the "CDC OBEX Data" in selection list.

haemaelaeinen34 ( 2014-02-06 20:51:11 +0300 )edit

Installed fine (automatically by plug&play) on windows 8 with sailfish 1.0.2.5. Just tried now being on 1.0.3.8. Phone not recognised any more. 4 drivers with yellow exclamation mark. Unplugged it. Plugged it back and chose developper mode. Same thing. Unplugged it. Plugged it back and chose "PC connection". Still the 4 yellow mark + Mobile device Sailfish. I can see the phone and browse it... weird.

Dam ( 2014-02-06 23:23:39 +0300 )edit
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Asked: 2014-02-06 17:53:58 +0300

Seen: 6,278 times

Last updated: Oct 01 '18