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Bug > feature request: emails can't be moved to different folders [answered]

asked 2014-02-07 13:20:04 +0300

Deonith gravatar image

updated 2014-07-24 13:07:19 +0300

eric gravatar image

The native Mail app cannot move received messages to other folders. If I press and hold on a message, then choose "move to" it doesn't show the list of the available folders to choose from. Does anyone else have this problem?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by Spam Hunter
close date 2020-03-07 22:18:28.826268


@Deonith - Is that for a POP3 account ?

VDVsx ( 2014-02-11 08:37:40 +0300 )edit

Yes, indeed this concerns POP3. I just tested and it works with MS Exchange and IMAP accounts. Especially for POP3 accounts, in order to "sync" mails between mobile device and computer as best as possible I am sending blind copies to myself which I then like to move to the sent folder for example. What's the reason why it doesn't work for POP3?

Deonith ( 2014-02-11 10:56:34 +0300 )edit

@Deonith - Because POP3 protocol does not support a folder structure, only INBOX is available and exported, the other folders you see on device are just local folders.


VDVsx ( 2014-02-11 11:22:38 +0300 )edit

Thank you for the answer and explanations! Then my question is, why can't I move my locally downloaded POP3 emails to my local POP3 folders which I see on my POP3 accounts on the Jolla (Sent, Deleted Items, Drafts ...)? It worked on the iPhone I was using before.

Deonith ( 2014-02-11 12:40:18 +0300 )edit

I'll still use POP3 though because I don't like to leave my messages on the server and prefer having them downloaded. I don't expect the moving of my files to take place on the server, too. If that was so, I'd have chosen an IMAP account. Especially for the Jolla, I think one can consider users to know or do research on the difference between the IMAP and POP3 protocols which is described on every provider's website.

Deonith ( 2014-02-11 15:39:02 +0300 )edit

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answered 2014-02-11 12:50:25 +0300

VDVsx gravatar image

@Deonith - It's a design decision, technically nothing preventing it, POP is a protocol that people generally don't understand, if we allow move people will complain that moved emails are not moved in the server side(that's not possible by the protocol). iPhone probably also removes the emails from server side when they are moved, otherwise they will come back to the Inbox. If you have IMAP available for that account I strongly recommend to use that instead of POP.

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Thanks for the explanation! I'll still use POP3 though because I don't like to leave my messages on the server and prefer having them downloaded. If you can enable the local moving option in a way you can consider not to be confusing for users regarding the different type of email protocols, that'd be great! Thanks again.

Deonith ( 2014-02-12 17:02:08 +0300 )edit

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Asked: 2014-02-07 13:20:04 +0300

Seen: 165 times

Last updated: Feb 13 '14