Bug: International calls don't always connect on first attempt

asked 2014-02-13 13:22:43 +0300

typo gravatar image

updated 2014-02-13 14:06:53 +0300

There seems to be a small issue in regard to making international phonecalls - they don't always connect on the first attempt. It's as if the phone didn't get the international dialling code "+xyz" (or maybe it just ignores the "+", I don't know) at the start of a number and tries to call a local number instead, then giving you the "this number is not in use" nag from a local operator (in my case: either in Finnish or in Estonian).

I never had this issue before, while still using my trusty old Nokia E71, so I'm relatively convinced it's a device-related issue.

Immediately redialing the same number always goes through as expected. At least so far.

Anyone else noticed the same?

Edit: I haven't been able to come up with a reliable way of reproducing the issue and it has only happened to me maybe 4 or 5 times over the course of approx. 2 months. However, that's still 4 or 5 times more than I ever had with my E71.

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I doubt that it's a phone problem. In some countries there are codes to select an international carrier. If you use "+" there might be one pre-selected carrier, or calls will be distributed over carriers. If the latter is the case, there might be a routing error with one of the carriers and it's a question of luck to not get this one selected.

Stefanix ( 2014-02-13 15:28:41 +0300 )edit

I do suspect it is a device issue since this never happened with the old phone and there are no other changes; I'm still travelling between Finland and Estonia, spending a lot of time in both. I'm still using the same operators I've always used, I'm still calling the same people (in the same places) I've been calling before, and this only became an issue after switching to Jolla.

typo ( 2014-02-13 16:26:32 +0300 )edit