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1 update rollbacks during installation [answered]

asked 2014-02-16 23:49:30 +0300

plaristote gravatar image

updated 2014-02-17 00:23:14 +0300

Greetings !

I just reset my device to factory settings, then tried to update to Everything went well during the to update, and I was able to download the update... though each time I try to install it, the device shuts down, display the progress bar... then before reaching even half of the bar, the device shuts down again and when I reboot it, Sailfish is still in

So I'm assuming something went wrong and the install successfully rollbacked to (which is still better than turning the phone into a brick, so I'm happy about that).

I'm very curious as to what went wrong though. It seems everytime I do the deed, a folder is created in /var/log (updateTestcase-[date]), which contains mostly compressed xml files (and a solver-test.xml file). I'm guessing this contains all the information I need to fix the issue, but I have no idea how to interpret the data. Any help is appreciated.

Thanks !

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The question has been closed for the following reason "the question is answered, an answer was accepted" by molan
close date 2014-06-05 11:00:37.542142


I have also reset my phone to factory settings again and had a similar problem that my phone updated directly from to Once i had the chance to download but that didn´t work and at a second try the phone made the version jump as discribed above.

Stefan P ( 2014-04-06 23:02:06 +0300 )edit

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answered 2014-02-17 11:07:20 +0300

plaristote gravatar image

updated 2014-04-06 14:07:08 +0300

Solving my own issue (I think), this is what I came up with. Zypper can't do the whole update, but it can at least solve the package issues. First I downloaded the update through the Jolla Store, but I didn't install it. Then, I enabled developer mode, elevated to a root user and did this:

  $ pkcon install zypper
  $ ssu re ; ssu up ; ssu ur
  $ zypper ref # loads packages for the new version
  $ zypper dub # updates package
  $ ssu re ; ssu up ; ssu ur

And then I finished by installing the update from the Jolla Store. This time the install did not crash (but went much faster than normal, which is expected since there's no package to install I guess). And I'm marked as I can only assume it works since I don't see any new issues.

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Asked: 2014-02-16 23:49:30 +0300

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Last updated: Apr 06 '14