Ask / Submit
32

Black screen on incoming and after phone call [not relevant]

asked 2013-12-26 20:00:28 +0200

pigletto gravatar image

updated 2014-07-25 13:36:52 +0200

jiit gravatar image

I've noticed that sometimes, when finishing phone call, instead of seeing the screen with call summary (or 'End the call' button) I just see black screen. I have to doubletap it (unblock phone) to see anything. This has happened few times already. Similar issue happened to me two or three times when I wanted to answer incoming call - I've heard the phone ringing but just black screen was shown, and again, after doubletap I was able to see expected "incoming call screen".

edit retag flag offensive reopen delete

The question has been closed for the following reason "question is not relevant or outdated" by JSEHV
close date 2016-02-08 12:17:28.402387

Comments

i have that to... could be proximity sensor set off after some time... fix for this is really needed...

Miki ( 2013-12-26 21:06:53 +0200 )edit

I've had that too, it's very irritating it seems that sometimes the proximity sensor isn't working properly or something like that. Please fix Jolla.

BonoNL ( 2014-01-01 22:48:26 +0200 )edit

I have had this 3 times only in incoming calls. But double tapping didn't work. Had to force shutdown and restart via power button. No missed call is seen in call history after restart.

DarkWhite ( 2014-08-06 12:37:57 +0200 )edit

I have had the same issue a few times now and I have to force shutdown the phone to get the screen back. I think it might be when I tap 'End Call' or something too quickly after the call finishes. Strangely, I think the phone is still responding, but the screen isn't coming on (as I can swipe and if I press the right part of the phone I get a vibration). Not sure that's reproducible though..

DrCheeseCake ( 2014-09-22 17:55:03 +0200 )edit

2 Answers

Sort by » oldest newest most voted
1

answered 2013-12-27 09:22:05 +0200

cartron gravatar image

Same here, quite annoying.

edit flag offensive delete publish link more

Comments

Me too.. Most obnoxious.

zenzen ( 2013-12-27 15:12:41 +0200 )edit
1

answered 2013-12-27 10:40:49 +0200

tace gravatar image

I had that too couple of times

edit flag offensive delete publish link more

Question tools

Follow
5 followers

Stats

Asked: 2013-12-26 20:00:28 +0200

Seen: 278 times

Last updated: Dec 27 '13