Phone plays sometimes "Ringtone" without a reason

asked 2014-02-27 18:32:04 +0300

RR_aus_H gravatar image

updated 2014-08-06 16:13:57 +0300

jiit gravatar image

In the last two days my phone play suddenly the "Jolla Ringtone". One time at 2:00 am in the night, no alarm was set and no one was calling. The other time when I was leaving a plane. The Problem is that you can´t stop it, because no one is calling and no event, alarm or something else is set. Even when you take the Pully-Menu for silencing, the Icon shows "silence", but the phone rings anyway. The only way to stop this is to rip off the battery. Even the "off" Button won´t work.

The Day before this problem occures, I had the problem that the speakers are extremly silent at max. volume. You can´t hear music, alarms, ringtones etc. So I shut the phone down and put out the battery for ten seconds, like I read in a forum. After that it works again, but I lost 3 new contacts and the SMS and phone History for the last 10 Days. I tell these only because there is maybe a context between this two actions.

Has anybody the same problem, or better a solution for this strange behavior??

[UPDATE] I found out that is it not randomly, it is the Email notification! Instead of the jolla-emailtone, which is only a beep, the phone plays the jolla-ringtone wich is unstoppable and your not able to volume it down. Also gone are all the Pictures in the Gallery which are taken on the last 10 days.

edit retag flag offensive close delete


The e-mail notification is pointing towards the wrong file and other files got lost. That sounds a bit like symptoms of filesystem corruption. How long after shutting down the phone (after the speaker volume problem) did you wait before removing the battery?

I wouldn't know how to check the phone's filesystems for corruption safely, though. You could try remounting it read-only and then running fsck on it, but I'm not sure which filesystem you'd have to check. Someone else might have a more accurate procedure. (You can destroy your filesystem if you repair it when it's still being written to, so I don't want to suggest anything more specific.)

ESD ( 2014-02-28 14:46:46 +0300 )edit

I think the time between turning off the phone and putting out the battery was about 5 to 10 minutes. Normally I´m very carefull about these things, so I´m nearly shure that the device was down completly. But I will try to run a filecheck. Do you know where I can get a description how to do this with this Phone.

RR_aus_H ( 2014-02-28 15:29:52 +0300 )edit

Indeed, 5 to 10 minutes should be plenty of time for it to shut down completely... You might need to find someone with some experience checking filesystems on embedded systems and/or btrfs (I have quite some experience, but mostly with ext2/3 and on normal Linux machines, which are a little easier to handle. Normally I'd reboot the machine without anything running and only the root filesystem mounted (readonly) so you can safely check everything.)

ESD ( 2014-02-28 16:04:37 +0300 )edit

Thank you for your help, so I have to look for btrfs-spezialist, but I don´t think that it is easy on an embedded system :-(

RR_aus_H ( 2014-02-28 16:18:16 +0300 )edit

happens sometimes when someone is calling why i m on the phone with bt headset

ray-ven ( 2014-02-28 17:17:00 +0300 )edit