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Opening attached files from email & Android (File not supported not shown) [released]

asked 2013-12-24 17:46:04 +0300

petaqui gravatar image

updated 2014-01-12 15:13:42 +0300

VDVsx gravatar image

At the moment opening a file (.pdf or .doc) for example doesn't work as it should, well...it doesn't work most times, at least for me and other people that told me the same on Twitter. Also, opening this kind of files from Android apps it's a must also

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The question has been closed for the following reason "released in a software update" by molan
close date 2016-09-22 00:37:30.674690


What you mean ? can you explain what happens ?

VDVsx ( 2013-12-24 18:25:20 +0300 )edit

2 Answers

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answered 2013-12-24 18:54:08 +0300

Frye gravatar image

updated 2013-12-24 18:54:25 +0300

Say for example there is a good pdf as mail attachment. Once it is downloaded it cannot be opened directly. Instead the Documents application has to be opened separately and the downloaded file selected form there to view it.

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Needing to select the file again sounds like a bug, the viewer should open directly. To view the attachment some app supporting that file type needs to be open anyway, we can't just make the email app open every single file, does not make sense, I'm not aware of any OS that does that.

VDVsx ( 2013-12-24 19:45:09 +0300 )edit

No, the issue is that when the downloaded attachment is clicked nothing opens. I do not expect anything to open automatically, but document viewer should open for a pdf attachment when clicked.

Frye ( 2013-12-24 21:49:57 +0300 )edit

Ok, fair enough, I think that's fixed in next update since I can't reproduce anymore.

VDVsx ( 2013-12-25 00:09:12 +0300 )edit

Can you still reproduce this using update2 ?

VDVsx ( 2014-01-07 15:22:52 +0300 )edit

I can still reproduce this behavior after the second update. Not with PDF files but with WAV files.

Fellfrosch ( 2014-01-08 11:26:57 +0300 )edit

answered 2014-01-12 17:16:56 +0300

petaqui gravatar image

But also the problem appears when downloading, for example a pdf file from the browser, when the top banner appear showing that the download has finnished, clicking open docs app, but it freezes and does nothing, so in those cases you must close doc app, and then open again, there appears the new file downloaded, and clicking opens it properly

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Asked: 2013-12-24 17:46:04 +0300

Seen: 2,023 times

Last updated: Jan 12 '14