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Linking jolla account with email address prevents you from installing apps

asked 2014-03-04 15:38:11 +0300

Tijl gravatar image

updated 2014-03-05 11:11:40 +0300

My brand-new Jolla arrived in the mail yesterday. I linked it to my existing Jolla account, and tried to install some apps. At first that worked, but when I tried to install the maps, that failed. Also other apps like Webcat failed to install. I retested my phone to factory settings, and tried again, with the same result. I could install the email, android, calendar, clock, media, calculator, documents and notes apps, but I could not install the maps, webcat, TOH-ambiances or any other app I tried. After googeling for some time, I ended up here: http://talk.maemo.org/showthread.php?t=92800&page=2 and based on that suggestion, I unlinked my Jolla account, and linked it again, but this time using my user name in stead of my email address. This fixed the issue for me.

If you have to link your jolla account using your username, and not using your email address, then the phone should not allow you to link with your email address. If it does allow you to link with your email address, the store servers should also accept your email address, or the phone should put your username in the store config files.

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answered 2014-03-05 12:28:26 +0300

lubo gravatar image

I had a same/similar problem. In my case only registration of new jolla account helped me. I tried to use just username - without success... Interesting is that initially I sign with email into my new jolla phone without problem and installation of apps was without any problem too. Just later is stop working (hard to say when exactly).

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Asked: 2014-03-04 15:38:11 +0300

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Last updated: Mar 05 '14