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Cannot connect to store with my Jolla account

asked 2014-03-07 14:05:16 +0300

Hans gravatar image

updated 2014-03-07 15:26:46 +0300

tokaru gravatar image

Can't make connection to the Jolla store altough a have an account for over 2 months. Always get the "no account set yet" message. Never had problems before. If i try to sign in with name and password i get the "Oops ..." message. Does other people also have connection problems this moment?

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To me it seems to work, but updatting Tweetian does not work - keeps saying "Waiting..."

Vesa ( 2014-03-07 14:23:20 +0300 )edit

Don't try and connect to your Jolla account via the pulley menu in the Store. Instead go to Settings->Accounts->Jolla and re-sign into your account their. I had this problem at least.

sdjayna ( 2014-03-07 17:01:08 +0300 )edit

Guys having problems with Store/app installation try to use only username without the mail extension..i mean if the user id is abcd1234@hotmail.com then use only abcd1234 as username in Jolla Store sign in..hope it helps sorting out the probleM..

FaisaL ( 2014-03-09 09:09:33 +0300 )edit

2 Answers

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answered 2014-03-07 14:56:37 +0300

I didn't notice any issues accessing the Jolla Store recently. I just installed an app and everything worked fine. Have you tried deleting your Jolla account and re-adding it? (from Settings - Accounts)

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Thanks for the feedback guys.

Hans ( 2014-03-07 21:39:21 +0300 )edit

i just had to use the pulley menu to update the login data in account settings

mlatu ( 2014-04-01 10:12:50 +0300 )edit

answered 2014-03-07 21:37:17 +0300

Hans gravatar image

That's what i did. Went to settings - account. Chose Jolla account, deleted it. Pulled down and 'add account' , choose Jolla account and tapped on 1 selected. Then you get the screen 'Create new account' and on the bottom of the screen you'll get three options, i took 2nd 'sign in with already existing account',filled in the username and password of the deleted account and saved it. Went to Jolla store and back connected.

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Asked: 2014-03-07 14:05:16 +0300

Seen: 531 times

Last updated: Mar 07 '14