Detailed error message on account creation

asked 2014-03-15 12:01:50 +0300

kabala gravatar image

updated 2014-07-25 16:01:41 +0300

jiit gravatar image

Hi!

I tried to create/login to a jolla account from my phone and I just get the "Oops, problem with account creation" message.

As I read the forums and google, there are answers which did not work.

I think the reason of the failure is very useful when a new user try to login/create a jolla account.

For example:

1st time: no sim login/create, error: "Oops, problem with account creation", possible reason: time settings, ssl failure

2nd time: with sim login/create, error: "Oops, problem with account creation", possible problem: want to register an account with an registered email address for create account and I don't know what for the login.

I always get the same error message and it's not too helpful and hard to resolve.

My full story: https://together.jolla.com/question/33216/jolla-account-creation-failed-time-settings-and-sim-card-not-helped/

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