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Settings->System->Mobile network->Internet always disabled

asked 2014-03-18 02:51:51 +0300

SergeiStPete gravatar image

updated 2015-02-03 13:11:33 +0300

No way to enable... ?

Update by @anandrkris: Hi, I am facing this issue often after upgrading to Mobile data gets grayed out. It gets resolved on changing 2G / 3G preferences, enable and disable flight mode, restart n/w connections using Sailfish Utilities.

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Is this still (with the quick-fixes mentioned below - re-entered APN settings and/or re-boot - and being after update, an issue, or may this question be closed?

phle ( 2014-04-13 12:04:31 +0300 )edit

After the latest update APN settings were changed on global settings of my operator (i'm in Russia) from ones i used in my region (North-West of Russia). They both work in my case, the only i prefer regional settings for some reasons. Anyway, i guess in general the bug could be closed.

SergeiStPete ( 2014-04-14 12:59:50 +0300 )edit

@anandrkris: Having seen also grayed out mobile status from time to time and as you said, there are some workarounds ..

axaq ( 2015-02-04 03:16:40 +0300 )edit

I suddenly have this problem (possibly caused by turning airplane mode on and off?), and none of the answers work for me. How can I do further debugging here?

nomeata ( 2016-12-23 22:43:51 +0300 )edit

3 Answers

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answered 2014-03-18 03:16:17 +0300

cquence gravatar image

This used to happen to me when I had the wrong APN settings. Try a long press on the "Mobile Broadband", then you should get the Edit option and via this option verify that all your APN settings are correct.

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Thanks @cquence, works now. APN was simply empty after the upgrade

SergeiStPete ( 2014-03-18 09:30:08 +0300 )edit

answered 2014-03-18 08:19:55 +0300

mirevich gravatar image

updated 2014-03-18 09:50:59 +0300

My mobile network stopped too after updating. Before all work fine. Enabling isn't possible. APN settings is correct.

Problem resolved after rebooting manually.

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answered 2015-03-05 23:40:55 +0300

deny gravatar image

It still happens on version Only rebooting manually is resolving this problem.

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Asked: 2014-03-18 02:51:51 +0300

Seen: 929 times

Last updated: Mar 05 '15