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[BUG -] [closed] Settings app crash [released]

asked 2014-03-20 18:24:54 +0300

qrosh gravatar image

updated 2014-11-24 11:42:06 +0300

jiit gravatar image

Since the update to I get regular crashes at my university with cellular network and wifi enabled. When I wake the phone after some time the wifi and cellular connection are disconnected. I then open settings app to disable and re-enable wifi so it connects to eduroam again. This is the moment when the turn off button hangs in ambiance color and the settings app crashes. After restarting settings app network is still crashed, when trying to fix by enabling and disabling airplane mode nothing happens. Only reboot fixes the situation.

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The question has been closed for the following reason "released in a software update" by qrosh
close date 2014-08-20 19:58:27.208014


I would be happy to be able to connect to my University's eduroam network... :D But I also get frequent reboots caused by my home WLAN...

Alex ( 2014-03-20 18:54:08 +0300 )edit

@Alex you should check this thread for eduroam.

qrosh ( 2014-03-20 19:02:17 +0300 )edit

I am aware of this thread but it is not working for me.

Alex ( 2014-03-20 19:32:14 +0300 )edit

@Kari Thanks for your answer but no my WLAN is not hidden. :)

Alex ( 2014-03-20 20:04:25 +0300 )edit

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answered 2014-03-20 19:46:22 +0300

Kari gravatar image

updated 2014-03-20 23:14:24 +0300

@Alex - is your home wlan ssid hidden?

I had the same issue with my hidden wlan immediately after the update. In my case both wlan and mobile data stopped working suddenly and the on/off quick switches of settings app became very sluggish. Eventually the settings app just crashed.

The worst thing was and probably still is that re-launching the settings app was not possible possible after that first crash as it kept crashing immediately during the each restart. From attempt to use pulley menu to access the settings up had huge delay leaving the clock and other lock screen indicators visible.

When attempting to turn off the Jolla with crashed settings app, the shutdown caused the red led to illuminate for several minutes. Typically I just removed the battery to restart again.

Once I shutdown the Jolla and was waiting red led to disappear, the programmed alarm was activated and when I terminated the alarm the phone turned immediately off => clearly this additional user action did something to allow the phone finally to shutdown.

During the first "crash" I also lost the saved Wlan, I had had setup since December 14th. Despite many attempts to recreate on following few days,the Wlan connection was not possible and re-attempts finally lead to the crashing of the settings app.

All the time my mobile data APN settings have been intact. When I immediately after reboot turned off the Wlan, the usage of the mobile data data has been also possible. Attempts to use Wlan concurrently with mobile data or alone started the problems as described above. Most likely the worst was the searching of the hidden Wlan repeatedly

The current workaround in my case was to change the wlan ssid visible and then I haven't experienced more problems as described above. The Wlan connection is now re-stored and switching between Wlan and Mobile data works nicely, I haven't dared to test with hidden ssid again.

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Asked: 2014-03-20 18:24:54 +0300

Seen: 398 times

Last updated: Aug 20 '14