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How can I repair apps "stuck" in the Jolla store?

asked 2014-03-21 02:59:20 +0300

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updated 2014-07-18 16:29:52 +0300

jiit gravatar image

Hi, After updating my Jolla phone to (after disabling all enabled repositories, using the Warehouse app) I have found the following Jolla apps: Clock/calendar/notes/documents/mail/calculator/Microsoft Exchange ,all "stuck" and unable to update, even though it shows updates are available.

When I try to update them, they fail with the message "problem with store"

I have run "pkcon refresh" and I receive the following:


Refreshing cache

Waiting in queue

Waiting for authentication

Waiting in queue


Refreshing software list

Fatal error: Download (curl) error for 'https://store-repository.jolla.com/SbJ/armv7hl/repodata/repomd.xml?credentials=store':

Error code: HTTP response: 502

Error message: The requested URL returned error: 502


Please can anyone help me correct this issue?


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Am I really the only one who has the "core" native Jolla apps stuck, constantly showing as "update available" - but unable to update them?

Grimtech ( 2014-03-31 13:34:12 +0300 )edit

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answered 2014-04-09 17:04:29 +0300

Grimtech gravatar image

updated 2014-04-09 17:05:06 +0300

Jolla Care has helped me out and provided the solution. Hope it helps someone else.


Please try the following:

1) In menu Settings > System > Developer mode, turn off "Allow developer updates" (if it should be on).

2) In Terminal, issue the commands:

ssu domain sales

ssu release

This should set repository configuration back to the original setting.

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Asked: 2014-03-21 02:59:20 +0300

Seen: 686 times

Last updated: Apr 09 '14