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Mobile data with Danish Telia does not work

asked 2014-03-21 16:18:40 +0200

MassiHannula gravatar image

I have problem on setting mobile data on my Jolla phone. How should I do that? I am customer of TeliaDK

Settings I was asked to do by Telia customer service via telephone: Setting ->mobile data-> internet name of access point: internet access point: www.internet.mtelia.dk Type: internet

Reboot

And no mobile data still. The phone shows 3G on the home screen but in the settings it says that the internet is not in use. I receive phone calls and texts without any problems and wifi connection works fine.

Halp plix! I would not like to change back to iPhone from Jolla again.

This thread did not help me, don't just close this question with linking that: https://together.jolla.com/question/942/did-you-have-trouble-with-your-jolla-not-discovering-gprs3g-data-settings/?answer=1251#post-id-1251

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Are you using wifi at the same time?

vattuvarg ( 2014-03-21 17:30:02 +0200 )edit

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answered 2014-03-22 02:37:31 +0200

Hazy gravatar image

updated 2014-03-22 02:51:47 +0200

Turn off wifi.

Go to settings > mobile network > press and hold on the words mobile broadband. From drop down box select remove from favourites.

Now try adding Telia details again. Press and hold mobile broadband select edit for connection name add Telia Internet for access point name add www.internet.mtelia.dk . Then for type press and hold then select internet.

Make sure username and password are left blank.

Now you either select accept or pull down on pulley menu and select connect. No need to reboot.

Now if you have come from the iphone I assume you have a new SIM card if trying to set up again doesn't work I'd check with Telia if your data has actually been provisioned for your sim.

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This worked - wifi off and the name "Telia Internet" were something I did not do.

Thanks!

ps. using nano sim with an adapter.

MassiHannula ( 2014-03-22 18:07:00 +0200 )edit

This does not work for me.

There is no reaction when I press and hold. No possibility of typing in an access point.

What to do?

Fozz ( 2014-09-28 20:21:31 +0200 )edit

Just like FOZZ I get no reaction when I press and hold on or anywhere around either the "mobile data" or the "Internet disabled" text.

This is on Saifish version 1.0.8.21

KristianES ( 2014-11-13 19:28:47 +0200 )edit

Updated to Sailfish version 1.1.0.39

The "mobile data" line is now clickable and leads to a screen where the name of the access point can be entered manually.

Entering www.internet.mtelia.dk in the "access point name" field and leaving the other fields as they are does connect the phone to the telia 3/4G data network.

Measured 10-17 Mbit/s download and 1,4-1,5 Mbit/s upload with the speedtest android app from 3.

KristianES ( 2014-11-25 00:53:29 +0200 )edit
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Asked: 2014-03-21 16:18:40 +0200

Seen: 1,249 times

Last updated: Mar 22 '14