Can't install the other half aloe

asked 2014-03-21 19:07:09 +0200

Alex.ander gravatar image

Installation whirl-thing goes forever and transfer has stopped.

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is it a new one? it looks like you have to contact jolla care if you buy a used one.

magullo ( 2014-03-21 19:42:44 +0200 )edit

What have you tried to do to resolve your problem?, have you rebooted and run the process again?, have you been into Jolla apps store (My Apps) and looked to see what is installed already?, have you put another known working TOH back on your phone and it works?/doesn't work?. With your new Aloe TOH left on the phone, go to Settings/System/About product and look underneath Bluetooth Address and see if you see 'The Other Half' and a long number. You can contact jolla care quoting this number and they can help you sort this out.

Feel free to search Jollatogether for other instances of TOH (regardless of colour) not working/installing/.

Apparently, a fix was found, here;

https://together.jolla.com/question/15895/other-half-firstone-installation-never-ends/

Regards,

Edz ( 2014-03-21 19:45:43 +0200 )edit