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Deleting emails does not update unread counter [released]

asked 2013-12-27 14:00:09 +0300

hardcodes.de gravatar image

updated 2014-07-07 15:34:16 +0300

jiit gravatar image


if I delete an email that was marked unread, the counter in the first screen of the mail app is not updated.

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The question has been closed for the following reason "released in a software update" by VDVsx
close date 2014-07-16 09:27:26.505262


Same issue here. I've got three mail accounts. 2 exchange and 1 Gmail. One of the Exchange accounts says that I still have 2 unread messages which is not true.

Wizah ( 2013-12-27 14:11:37 +0300 )edit

3 Answers

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answered 2013-12-27 14:10:48 +0300

fotis gravatar image

updated 2013-12-27 14:11:16 +0300

emphasized textE-mail is moved to the bin but remains unread (at least with a Gmail account)

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It would be great if deleted emails would be marked as read by default...

steffenl ( 2014-01-08 14:12:49 +0300 )edit

I support the idea of marking deleted as read or at least not include them when counting unread. Same would apply to spam (unread spam should count as unread, even if it arrives to the phone)

Cary Grant ( 2014-01-28 13:34:28 +0300 )edit

answered 2014-01-28 13:04:53 +0300

VDVsx gravatar image

You mean the combined inbox ? the counter next to the account name ?

If that is working as designed, that counter reports all unread messages in that account for the synced folders, does not matter the folder the message is in.

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Yes, I mean this counter. While I understand that it works as designed, it would be better to apply mark as read to mails that the user deletes. I personally find it very irritating and don't know this behavior from other email clients.

hardcodes.de ( 2014-01-28 21:31:13 +0300 )edit

In my opinion the mails in the deleted folder should not be counted in the mail app combined inbox/account page.

This way the read/unread status doesn't need to be changed and the dedicated folder view will show how many unread mails you have in your deleted folder.

Kari ( 2014-01-28 22:01:28 +0300 )edit

I agree with @Kari, we will improve it since it causes confusion.

VDVsx ( 2014-01-29 08:18:38 +0300 )edit

That is great to hear VDVsx, looking forward to this update!

tweek ( 2014-03-27 08:55:45 +0300 )edit

answered 2014-07-16 09:27:17 +0300

VDVsx gravatar image

Implemented in, Tahkalampi, if you still have problems please comment here.

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My unread Email Counter worked fine until the update to version Tahkalampi. Now i have to close the the Mail app and and restart it to get the correct counter. Otherwise, the counter doesn't change when a new mail has came in or when i deleted / read a mail

pvcn ( 2014-07-26 15:32:12 +0300 )edit

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Asked: 2013-12-27 14:00:09 +0300

Seen: 396 times

Last updated: Jul 16 '14