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SMS Problems (Carrier: Vodafone PT)

asked 2014-04-07 00:24:35 +0300

Chinoman10 gravatar image

updated 2015-06-03 14:26:32 +0300

molan gravatar image

Hello everyone,

I've been having my fair share of bugs on my Jolla, but I never manifested them since I've been able to manage myself around those problems. I even got WhatsApp (or it's equivalent) just so I could receive MMS.

Anyhow, let's talk about my problem(s).

  1. Sometimes I don't receive messages at all.

  2. Sometimes, the person sending messages to me gets a report saying "The message couldn't be delivered at this time."

  3. Happened once (maybe twice): I got 2 mixed messages. I don't know if they're both meant to me, but I DO know that they weren't from the same person... And by the size of the "first half" message, it looks like Jolla is not handling very well the "big SMS's" that are split into smaller ones (seamlessly though).

Regarding the 2nd problem, I receive the messages at a later time, but I don't understand what causes this. (I received them all at once about 20m after restarting the phone with "init 6" command)

Also please note: I never loose network coverage in this process.


Thank you in advance.

~Sérgio aka Chinoman10.

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Had something similar on Denmark's TDC network. Didn't receive any sms messages. Specifcally "sms confirmation". I need this to log on to my work's VPN... so I restarted the phone.

Then all the suddon I'm receiving like 20-30 sms'es at once. This never happened before the latest update.

Andri ( 2014-04-14 12:30:09 +0300 )edit

At the moment I'm geeting your 3rd issue with mixed messages very often. It seems to depend on the amount of SMS in a conversation. I have a very huge amount of SMS in the conversation with my girlfriend and most of the longer messages are mixed up. But at the moment I do not whether the mobile phone of my girlfriend or my Jolla causes that problem. We will try to clean up the conversation only at one of our devices at first to find out more. I hope that it is the fault or hers. ;-)

szobi ( 2014-05-23 00:37:28 +0300 )edit

1 Answer

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answered 2014-04-07 11:50:25 +0300

PJW_2273 gravatar image

I believe this is not a Jolla issue, but a network issue. It sounds to me like the SMSC (short messaging services centre) used by Vodafone is not working well. The problems you describe often happen when an SMSC is overloaded, or has network connectivity issues.

Certainly issues 1 & 2 relate to the network SMSC not the handset. I am not so sure about the 3rs as this could be the network SMSC when under overload, or the handset.

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I though of that too, until the person that tried texting me, also texted my GF that was with me (same message centers) and no problem happened...

Chinoman10 ( 2014-04-07 18:49:24 +0300 )edit

OK. While it still might be SMSC (especially if it is a newer distributed SMSC) it seems unlikely.

PJW_2273 ( 2014-04-08 11:23:14 +0300 )edit
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Asked: 2014-04-07 00:24:35 +0300

Seen: 472 times

Last updated: Apr 07 '14