We have moved to a new Sailfish OS Forum. Please start new discussions there.

Blank screen when receiving a call. Can't take the call!

asked 2014-04-08 10:44:07 +0300

immo gravatar image

updated 2014-07-21 15:52:41 +0300

jiit gravatar image


several times now my phone screen has turned blank grey when a phone call came in. There was no way to give any input, especially no way to give an input to receive the call. This does not occur regularly and I can receive calls in between in a normal way, but it is rather annoying. When receiving such a call it seems things return to normal, when the caller hangs up. If the callers number is transmitted it is shown in the incoming calls log afterwards. So I can at least call back. Some of my calls are redirected, so this might be an issue. Thanks for help.

edit retag flag offensive close delete



I have the same issue. When receiving a call sometimes the screen backlight turns on but the screen is black/blank. Phone rings but you cant answer the call. Nothing else helps than pulling from top to close the phone application and the screen becomes alive and you can call back.

vasavr ( 2014-05-01 22:08:46 +0300 )edit

I have a similar problem receiving a call with unresponsive screen. I can see the pull menu but I'm unable to do something the screen doesn't react to the fingers.

muchasuerte ( 2014-05-21 18:46:58 +0300 )edit


Same issue here : phone rings, but screen remains blank, and thus can't slide to take or reject call.

spelle ( 2014-12-18 11:45:12 +0300 )edit

How many empty space do you have on your Jolla? There is an issue with btfrs-filesystem in low memory situation, maybe it's related?

drummer12 ( 2014-12-18 11:54:00 +0300 )edit

@immo@jiit please always give the os version on the thread for a bug. I can't help for your issue but the ones who want to help will need it i think... ;-)

cemoi71 ( 2014-12-18 12:22:44 +0300 )edit

1 Answer

Sort by » oldest newest most voted

answered 2014-12-18 14:56:10 +0300

Makeclick gravatar image

I did have same problem... almost. I have to reset to get it working again. Hope Jolla will get update ready very soon.. https://together.jolla.com/question/63355/call-and-people-app-is-a-blank-help/

edit flag offensive delete publish link more
Login/Signup to Answer

Question tools



Asked: 2014-04-08 10:44:07 +0300

Seen: 404 times

Last updated: Dec 18 '14