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google email fails - connection page stays white [answered]

asked 2014-04-09 17:47:39 +0300

chappi gravatar image

updated 2014-04-10 13:16:39 +0300

VDVsx gravatar image

This happened since I'm on another (very slow) wlan connection. Not sure if they block ports, what I can say is that (google) email works through the browser.

  • email didn't sync for a day

    • so I found out that there is a problem
    • (WHY is there no message to alert me???)
  • manually selecting the google account:

    • message, not connectect [Nicht angemeldet]
    • I push connect [Jetzt anmelden]
    • there is a white (blank) page and on the upper right corner I could push authentication [Authentifizierung]
    • but nothing happens if I push authentication

What's going on? Why does google email no longer work?

This is critical, I need (google) email working!! Is there any workaround? Is there any more info needed? Thanks.

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The question has been closed for the following reason "the question is answered, an answer was accepted" by VDVsx
close date 2015-05-06 09:50:31.496092

Comments

check the notifications, you probably need to re enter your identification for the google account. I have the problem and it sometimes happens 2 or 3 times a day.

taniwa ( 2014-04-09 17:52:33 +0300 )edit

the identification page stays blank, I cannot enter identification. I deleted and then re-created the google email account, also here on the last step there is a blank page and I cannot enter the login info.

Somehow it seems that the google login page cannot be displayed. But why? For the record: I can login to this google account through the browser.

chappi ( 2014-04-09 21:34:24 +0300 )edit

I have the same problem. Both with google and Facebook. Both accounts were working, but I was wandering around, and accidentaly opened 'Update login settings' - or what ever is it in english. Got an empty white page. After that the account is not working anymore. I deleted the account, and tried to add it again. But got that white page instead of a page asking my login data. I have another google-account, which is working. So setting the login data seems to be the only problem. My version is 1.1.2.16.

hsjpekka ( 2015-05-02 16:24:15 +0300 )edit

Sounds like a issue with the webkit cache, did you skip some updates ? You can try to remove it, delete all files inside this dir, note that this is a hidden dir:

.local/share/jolla-settings/.QtWebKit/
VDVsx ( 2015-05-04 08:47:16 +0300 )edit

Thanks, but did not help. I rebooted, but no luck. Btw. Jolla Together app has been fetching login data for few minutes now. If I open log in -page, I get a blanc white page. There is some coloring on top of it to indicate pull down menu. But pull down does not work. Questions and Users pages are ok. I bought my phone in January, and I have installed the updates that the phone informs me about. The first one I installed after taking the phone out of the box, and the second one was updating to 1.1.2.16 yliaavanlampi.

hsjpekka ( 2015-05-04 13:01:55 +0300 )edit

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answered 2015-05-04 19:09:29 +0300

hsjpekka gravatar image

Installed 1.1.4 today. Problem disappeared.

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Asked: 2014-04-09 17:47:39 +0300

Seen: 118 times

Last updated: Apr 09 '14