Ask / Submit
0

google email fails - connection page stays white [answered]

asked 2014-04-09 17:47:39 +0300

chappi gravatar image

updated 2014-04-10 13:16:39 +0300

VDVsx gravatar image

This happened since I'm on another (very slow) wlan connection. Not sure if they block ports, what I can say is that (google) email works through the browser.

  • email didn't sync for a day

    • so I found out that there is a problem
    • (WHY is there no message to alert me???)
  • manually selecting the google account:

    • message, not connectect [Nicht angemeldet]
    • I push connect [Jetzt anmelden]
    • there is a white (blank) page and on the upper right corner I could push authentication [Authentifizierung]
    • but nothing happens if I push authentication

What's going on? Why does google email no longer work?

This is critical, I need (google) email working!! Is there any workaround? Is there any more info needed? Thanks.

edit retag flag offensive reopen delete

The question has been closed for the following reason "the question is answered, an answer was accepted" by VDVsx
close date 2015-05-06 09:50:31.496092

Comments

check the notifications, you probably need to re enter your identification for the google account. I have the problem and it sometimes happens 2 or 3 times a day.

taniwa ( 2014-04-09 17:52:33 +0300 )edit

the identification page stays blank, I cannot enter identification. I deleted and then re-created the google email account, also here on the last step there is a blank page and I cannot enter the login info.

Somehow it seems that the google login page cannot be displayed. But why? For the record: I can login to this google account through the browser.

chappi ( 2014-04-09 21:34:24 +0300 )edit

I have the same problem. Both with google and Facebook. Both accounts were working, but I was wandering around, and accidentaly opened 'Update login settings' - or what ever is it in english. Got an empty white page. After that the account is not working anymore. I deleted the account, and tried to add it again. But got that white page instead of a page asking my login data. I have another google-account, which is working. So setting the login data seems to be the only problem. My version is 1.1.2.16.

hsjpekka ( 2015-05-02 16:24:15 +0300 )edit

Sounds like a issue with the webkit cache, did you skip some updates ? You can try to remove it, delete all files inside this dir, note that this is a hidden dir:

.local/share/jolla-settings/.QtWebKit/
VDVsx ( 2015-05-04 08:47:16 +0300 )edit

Thanks, but did not help. I rebooted, but no luck. Btw. Jolla Together app has been fetching login data for few minutes now. If I open log in -page, I get a blanc white page. There is some coloring on top of it to indicate pull down menu. But pull down does not work. Questions and Users pages are ok. I bought my phone in January, and I have installed the updates that the phone informs me about. The first one I installed after taking the phone out of the box, and the second one was updating to 1.1.2.16 yliaavanlampi.

hsjpekka ( 2015-05-04 13:01:55 +0300 )edit

1 Answer

Sort by » oldest newest most voted
0

answered 2015-05-04 19:09:29 +0300

hsjpekka gravatar image

Installed 1.1.4 today. Problem disappeared.

edit flag offensive delete publish link more

Question tools

Follow
2 followers

Stats

Asked: 2014-04-09 17:47:39 +0300

Seen: 73 times

Last updated: Apr 09 '14