We have moved to a new Sailfish OS Forum. Please start new discussions there.

Low sound during calls

asked 2014-04-20 21:33:02 +0300

enki gravatar image

updated 2014-07-25 13:32:16 +0300

jiit gravatar image

There is already a thread about that, but I cant wait forever. What can I do? I'm the only one? During calls I can't hear well my contacts that can hear me well. So i need to use the loudspeaker .. really not normal....

I can't go on like that and I'm ready to go back to my Lumia. I saw that other clients have this problem but I can't find any answer neither any comment from Jolla. It's a shame..it's not a little bug.

Someone can help me?

edit retag flag offensive close delete


I'm about to send my phone in for repairs as I also have this problem, in addition to crackeling noise: https://together.jolla.com/question/15875/bad-earphone-quality-crackles/

As I understand this is a hardware fault, and I have allready tried to reset my phone to factory settings, but there was no change.

stoffix ( 2014-04-20 23:43:36 +0300 )edit

hmmm, i have the problem after the newest update! before was louder. i dont know what i can do!? info: i do before the update a factory reset!

cvp ( 2014-04-21 00:39:38 +0300 )edit

how to make a factory reset? i'm sure that there is a code to write on termina to reset only the sound... they speak about in this thread https://together.jolla.com/question/18487/nearly-no-sound-at-all/ but i cant succeed to write it well...

amazing that no one can give us some explanations or help stoffix how do you send your phone for repairs ?

enki ( 2014-04-22 00:12:24 +0300 )edit

I had very annoyingly low volume during calls so I made a factory reset, and the volume turned up, maybe doubled. After installing updates again, it did not change. So for me, it is a partial succes. Only partial, because I still have to use it on maximum, but finally I am able to make calls. I am pretty sure it is not the speaker, because it does not distorts like hell, so maybe it could be amplified further, tweaked in software. I also expect the same volume as music playback on my headset, but it is not, there a phone call is also more quiet.

Macilaci457 ( 2014-04-25 21:54:53 +0300 )edit

2 Answers

Sort by » oldest newest most voted

answered 2014-04-22 09:38:38 +0300

michdeskunk gravatar image

the problem is on the chinese hardware ! the audio module in very poor and cheaper for this reason we can't hear better (video, music, system sound, voice and ringtones) If I had known I would not have ever bought

edit flag offensive delete publish link more


i cant hear nothing...i cant go on like this :( if other pepole can hear well, they probably have the same hardware...so maybe its a software problem..

enki ( 2014-04-23 01:39:30 +0300 )edit

answered 2014-04-25 16:32:46 +0300

enki gravatar image

The last update solved my problem!

edit flag offensive delete publish link more
Login/Signup to Answer

Question tools



Asked: 2014-04-20 21:33:02 +0300

Seen: 364 times

Last updated: Apr 25 '14