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[BUG] Free Mobile connection lost [answered]

asked 2014-04-30 12:13:25 +0300

Xurb gravatar image

updated 2014-07-28 11:39:21 +0300

jiit gravatar image

Hello gents, I can't find a solution or I don't know where to search... I'm french owner, my mobile supplier is Free Mobile, and since this morning I c'ant connect to my data network, I don't know what to do or where is the bug. Everything seems to be well configurating I can find the network it try to connect but nothing happen, sometime I got the connection trouble message but not always, and in the setting I'm connected to network, but when I open mobile browser it ask me to connect but nothing happen. Thank's for your help...

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The question has been closed for the following reason "the question is answered, an answer was accepted" by Xurb
close date 2014-05-23 15:26:36.396371


Do you try to put your SIM in a different phone? What is your Jolla software version,

TellienInTouch ( 2014-04-30 14:55:09 +0300 )edit

Got the last firmware and I got no other phone to put the sim in, my n9 sim tray is dead... I recover network during lunch, and since I'm at work it get back as it was this morning. I begin to think it's a matter of antenna...

Xurb ( 2014-04-30 15:28:42 +0300 )edit

I already have a hardware problem with my Jolla (Optima Service fix it) but I know that Free Mobile network is sometimes very bad, so I think you must wait some days to see what happen :)

TellienInTouch ( 2014-04-30 16:51:07 +0300 )edit

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answered 2014-05-09 23:03:00 +0300

tkenakka gravatar image

As a workaround you could try Enabling and disabling Flight Mode. See if that clears the problem for a while.

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If you know someone that has a Free Mobile sim card, try with his sim card to see if the you get the same problem.

ced117 ( 2014-05-10 12:33:58 +0300 )edit

The internet settings (APN name) are probably correct since he states the data connection has been working. Enabling/disabling the flight mode (or rebooting) may help if a phone OS/modem has ended up in some problematic state regarding data connection handling.

(Here I assume the sim data subscription is still valid and there are no network side problems :)

tkenakka ( 2014-05-10 16:43:19 +0300 )edit

answered 2014-05-23 15:26:01 +0300

Xurb gravatar image

It's only a matter of coverage yesterday got a crap data connection I've tryed to load a facebook page all day long without achieving it. Once I was back home I finally load the page in a few second I thaught I was on my WiFi network and it was'nt... -_-' Problem solve it's only a shit coverage where I work...

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Asked: 2014-04-30 12:13:25 +0300

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Last updated: May 23 '14