Jolla Store: Show me comments in my language, not languages I can't read

asked 2013-12-27 23:55:10 +0300

Milhouse gravatar image

updated 2014-01-31 00:31:06 +0300

ssahla gravatar image

I look at apps in the Jolla store and see comments in Finnish (and other languages) which I am not able to read. There may be comments in English, which I can read, but I may have to scroll though dozens of comments before I can find a comment I can understand.

Add an option to the Jolla Store to show all comments, or just those comments in my current language (ie. the language set on the phone).

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Comments

Some modification would be nice too!

paju ( 2013-12-28 00:44:29 +0300 )edit
2

that would require to request the user to provide the info in which language the comment is written... or some heuristic to figure out what language it might be, not sure how easy that is.

Kontio ( 2013-12-28 00:48:42 +0300 )edit

@Kontio: I agree, either a Store/account setting, or assume the users phone language setting is the language they are typing and posting in (not 100% accurate I admit, but far better than not filtering comments at all).

Alternatively, offer the option to change the posting language when submitting a comment (default to phone language, or remember the last language used). Not filtering languages is only going to render the comments section utterly useless, as it became on the N9 Nokia Store unless you could read Russian!

Milhouse ( 2013-12-28 00:56:16 +0300 )edit

Even better be able to choose different languages that i understand! (better here, than in answer ;) sorry :) )

enki ( 2013-12-28 01:07:39 +0300 )edit
1

Looks like there are already open source tools available for detecting the language of text snippets: Detecting Language with Python and the Natural Language Toolkit (NLTK)

Just keep in mind, this will never be 100% correct, especially for short strings such as store comments.

MartinK ( 2013-12-28 01:40:11 +0300 )edit

Language detection could be worth a shot server-side, and it would of course be possible to apply retrospectively to existing comments.

Either way, without language filtering the Jolla Store will become a mess very quickly, just look at the N9 Nokia Store for how not to do it (which is, unfortunately, how Jolla have basically done it).

Milhouse ( 2013-12-28 01:44:36 +0300 )edit

Well, it is hard problem - even if user has for example Czech locale set, it does not mean that everything he writes will be in Czech. Well without some poor soul that knows all world languages going through all store comments and tags them by language.

Actually I'm quite sure someone can make a proof that this problem is not solvable. :)

MartinK ( 2013-12-28 01:48:39 +0300 )edit

Actually I'm quite sure someone can make a proof this problem is not solvable. :)

Perhaps not solvable 100% reliably with automation, but just accepting a free for all on comments in any language and leaving it up to the user to scroll through the multitude of comments written in languages they can't understand is simply bad design, so something needs to be done. Even if it is just asking the user what language they are typing/posting in, and trusting them not to be morons by choosing the wrong language! :)

I just took a quick look at the Jolla Store, and even the front page is full of apps with comments that I can't read and make no sense to me, so in terms of accessibility it's rapidly approaching zero on a scale of 10.

Milhouse ( 2013-12-28 01:55:27 +0300 )edit