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Call,SMS list emtpy after restart

asked 2014-05-05 10:34:56 +0200

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updated 2014-05-05 10:34:56 +0200

Jmf gravatar image

Everytime when the phone is restarted the call and sms lists are empty. This anyoing when you try to call someone back who is not in your contacts list.

Even more so with sms the information there get's lost. For SMS it would be a huge improvement to store all massages as long as the user deletes theme.

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Not a bad idea.

BonoNL ( 2014-05-05 23:24:52 +0200 )edit

Call list always disappears for me, although I have never had any SMSes disappear.

nthn ( 2014-05-23 21:31:07 +0200 )edit

All my SMS's are still there after five months and dozens of restarts, so if you have SMS's disappearing then it's a bug or some issue with your phone - it's not how it's supposed to work. As for the call log clearing, others have had that too (I think it happened to me too a few times), but that's not expected behavior either; maybe related to Google accounts...? https://together.jolla.com/question/41762/bug-call-log-is-cleared-on-every-google-account-sync/

ssahla ( 2014-06-02 02:40:15 +0200 )edit

i have the same issue. as you can read here: https://together.jolla.com/question/9989/call-history-completely-gone/ it might be a problem when you sync contacts with google or whatever.

i also noticeda huge gap in the people app between your favorites and the block with the other contacts. anyone else with this issue?

d0nEgg1 ( 2014-06-02 16:28:07 +0200 )edit

@d0nEgg1, gap in people app: https://together.jolla.com/question/19581/fixed-in-10420-bug-huge-gap-in-people-missing-recent-section/ (though they claim it's been fixed). But if your recents list is emptied, that gap in people app is kind of a natural consequence, as that's where recent contacts should be displayed...

ssahla ( 2014-06-02 17:42:53 +0200 )edit

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answered 2014-05-23 17:31:57 +0200

Avathar gravatar image

The call list disapearing is definately a bug. I don't know how many people are affected. But I hope the developers will fix this!

I have had it dissapear and reappear for no apparent reason (except restarting or shutting the phone down) and then after a while reapearing for no reason??!!??

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Happened to me too once.. Call list disappeared..

Schturman ( 2014-05-23 20:28:26 +0200 )edit

answered 2014-06-02 02:17:29 +0200

Matthias gravatar image

Might be that your Jolla lost contact to the SIM Card and therefore rebooted. If I remember correctly any phone is to clear the call list, when the SIM is removed, due to GSM Standard. Try this with a non Jolla e.g. feature phone of your choice.

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Asked: 2014-05-05 10:34:56 +0200

Seen: 235 times

Last updated: Jun 02 '14