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phone loses battery charge or suddenly turns off [duplicate]

asked 2014-05-06 11:24:19 +0300

sanf gravatar image

updated 2014-07-11 23:18:43 +0300

simo gravatar image

Hi, it happened several times now that my phone lost ~30-40% (last time form 45% to 4%) of the battery charge or simply turned off when I started WhatsApp. It also suddenly turned off while I was phoning. Anyon got a solution for this problem but sending back my Jolla?



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The question has been closed for the following reason "duplicate question" by Manankanchu
close date 2014-05-06 23:15:37.992187

2 Answers

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answered 2014-05-06 11:37:33 +0300

zlatko gravatar image

updated 2014-05-06 11:38:36 +0300

About the sudden shutdown&reboots - check this: https://together.jolla.com/question/37480/wiki-battery-random-reboots-shutdowns-cause-impedance-problem-and-solution/ and this: https://together.jolla.com/question/7144/jolla-randomly-shuts-down-10516/ In most cases inserting a small piece of paper under battery solves it.

About battery drops: https://together.jolla.com/question/40196/immediate-battery-level-drop-from-more-than-half-charged-to-empty/

There is probability both these are related or have common case. I think this is duplicate and needs to be closed? Do you agree?

P.S. Please use search before posting.:)

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answered 2014-05-06 23:15:27 +0300

Battery charge problems, sudden reboots and boot loops are known problems on Jolla and discussed in many other threads - I have sent back my phone to Jolla ... closing

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Asked: 2014-05-06 11:24:19 +0300

Seen: 2,747 times

Last updated: May 06 '14