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Jolla reboots by itself - mobile problem [duplicate]

asked 2014-05-07 01:34:06 +0300

Matl gravatar image

updated 2014-07-12 00:32:06 +0300

simo gravatar image

Hi,

my Jolla Phone reboots from time to time very often by itself. It reboots in standby and avtice mode. I recognized the problem since SailfishOS is aout of its beta time. Think there is a bug in the mobile network software. For example: I am driving by train in the morning and I have almost no problems while surfing and listenting to the music. On my way home in the evening I always get problems between the two city. The phone crashes and restarts by itself. Only activating the phone, but NOT the mobile connection, works fine, but activating also the mobile network crashes the phone and starts rebooting. Some days it is booting more than 10 time after activating the sim card.

Because of that, I think the bug must be in the mobile network part of the OS. Are there any planed fixes or are there any other useres with the same problem? From time to time this bug is very annoying :/ Are there in any place some logs which could help you to solve the problem?

regards matl

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The question has been closed for the following reason "duplicate question" by Neo
close date 2014-05-07 02:10:23.877198

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answered 2014-05-07 02:10:15 +0300

Neo gravatar image

This issue is already discussed here: https://together.jolla.com/question/7144/jolla-randomly-shuts-down-10516/, this answer helped a lot of users: https://together.jolla.com/question/7144/jolla-randomly-shuts-down-10516/#post-id-36965.

See also https://together.jolla.com/question/37480/wiki-battery-random-reboots-shutdowns-cause-impedance-problem-and-solution/

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Ok, thanks, will give it a try. Am I correct, this is not only a hardware problem, but also a software bug?

Matl ( 2014-05-07 02:21:03 +0300 )edit

It seems that it is related to several software problems, out of which some were fixed by the latest updates (not all of them). The paper inserting solution seems to help since it is tightening the battery contacts and making the phone more stable. I had no reboots or shut downs since then.

Neo ( 2014-05-07 02:28:15 +0300 )edit

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Asked: 2014-05-07 01:34:06 +0300

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Last updated: May 07 '14