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Delete Jolla Account??? Erase Device? [answered]

asked 2013-12-28 10:38:39 +0300

marcaurell gravatar image

I want to delete my jolla user account and delete the registered phone. How does that please I can not find any option to do so.

I want to sell the unit and would therefore like to dissolve completely account

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The question has been closed for the following reason "the question is answered, an answer was accepted" by eric
close date 2013-12-31 10:26:53.541584


May I know why you want to sell your Jolla phone?

Kontio ( 2013-12-28 12:12:40 +0300 )edit

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answered 2013-12-28 12:12:10 +0300

Kontio gravatar image

Go to Settings -> System settings -> Reset device -> Clear device, this will erase all your data and configured accounts. When the device gets booted the next time, it will go through the start-up wizard again. Like it did when you powered on your Jolla the first time.

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how I can reset this device is clear to me but I want to delete the jolla account completely and not only on device.

marcaurell ( 2013-12-28 14:46:30 +0300 )edit

AFAIK there is no way to delete that your self, I assume care@jolla.com can do that for you, contact them.

Kontio ( 2013-12-28 14:53:06 +0300 )edit

please move this to the comments of @Kontio 's answer

Low ( 2013-12-28 15:18:00 +0300 )edit

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Asked: 2013-12-28 10:38:39 +0300

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Last updated: Dec 28 '13