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4g/LTE still not working for me on [answered]

asked 2014-06-15 22:28:00 +0300

1chb gravatar image

Contry: Sweden

Operator: Tele2 4G/lte

I have verified with Tele2 that I have 4G. Trying this now in central Göteborg. Using access point: 4g.tele2.se . Prefer 4G. Choose network automatically. (Cannot choose manually! When trying I get a list of two highlighted alternatives: Tele2Comviq and 24024. The latter is 2G if I understand correctly. Choosing the first one I just got Oops connection problem).

Any idea?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by nthn
close date 2014-06-19 20:57:22.835266


Although you wrote, that Tele2 confirmed you should have 4G, could it be that your SIM card does not support it? Just this weekend a friend and I were sitting together outside. Both our Jollas are up to date and we both use the same provider. Swisscom in our case. His Jolla was on 3G while I had perfect 4G reception. The only difference was that my friends SIM card was something 10+ years old while mine is from 2009 or so.

Venty ( 2014-06-16 00:33:52 +0300 )edit

I have seen some very weird situations (how about a few menu items causing router firmware corruption whenever clicked?) caused by malfunctioning SIM cards... Have it replaced, it does no harm even if it's no help. Seriously!

Direc ( 2014-06-16 00:54:59 +0300 )edit

I have ordered a new SIM card.Hopefully I get it in a couple of days. Will come back with the result. Thanks for the replies.

1chb ( 2014-06-17 09:36:48 +0300 )edit

I got my new sim card now but it doesn't work at all! The icon for mobile connection is darker than normal disabled and I can't enable it. I have activated the sim card online and the phone recognizes the new card as it has another pin code. I have tried to reboot the phone several times. Inserting the old card makes it possible to enable mobile connection. But not with the new one.

1chb ( 2014-06-18 22:30:52 +0300 )edit

I tried my new sin card in myold N9, and it produced an error message saying (translated from Swedish): SIM not provisioned MM #2.

1chb ( 2014-06-19 01:47:51 +0300 )edit

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answered 2014-06-19 19:47:42 +0300

1chb gravatar image

4G works! It was the old SIM card that didn't support 4G. The activation of the new card took about 20 hours. Thanks for the help.

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Asked: 2014-06-15 22:28:00 +0300

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Last updated: Jun 19 '14