answered
2014-06-25 11:21:50 +0200
I confirm this on another Franch network : Free Mobile. I can reproduce it several times. In an area with 4G covering and strong signal (at least from the screen icon), I call my cell phone. No ringing at all. I go to the settings, set "prefer 3G", check that the phone is displaying 3G, call my cellphone again, immediate ringing.
I give a look to journactl, but didn't found anything myself :
- on 3G I have lines like that
Jolla invoker[1366]: call: +339513xxxxx state: incoming 5
- on 4G, there is nothing similar.
I notice another characteristic, that when being in 4G even if there is no ringing on receiving call and nothing in the log about incoming call, the phone switch to 2G during the attempt. As soon as I hangoff on the calling phone, the Jolla switch back to 4G.
As a conclusion, I cannot use the 4G and set back the phone to 3G, hoping that Jolla team will have time to give a look. I'm eager to help as much as I can, I can test, send log, whatever. Sorry, this is not an answer but some complement of info to the original bug report.
Yes same here. Certainly because I'm in a LTE covered area but inside a building with poor reception. So I think the Jolla tries to switch from time to time and sometime, I see that I have no coverage at all (even had to reboot yesterday because the phone wasn't able to find the network again).
But I get the sms informing about those calls on the voicemail without message left as soon as the Jolla find the network back, because it's a simple sms. How does Orange inform you about those "missed call" on the voicemail usually?
Sthocs ( 2014-06-20 13:42:56 +0200 )editI usually get an sms. Now I have tried another method via "visual voicemail" to see the behaviour. Like you, I have a quite bad coverage in my building, but the real problem is that some notifications of missed call are lost. But not for you @Sthocs ?
damourti ( 2014-06-20 15:08:00 +0200 )editTo be sure: you are talking about getting a sms when a person tries to reach you, ends up on your voicemail and hang up before leaving you a message, right? In this case yes, I get an sms from my provider (Free)
Sthocs ( 2014-06-20 15:43:03 +0200 )editSame here (Swisscom) several times. GSM signal was excellent both on 2G, 3G and 4G as I was in the middle of Zuerich out on the street.
Venty ( 2014-07-01 14:35:55 +0200 )editSame here in France with Free operator. Phone not ringing or sent to voicemail and doesn't inform me i had a lost call.
Marty69 ( 2014-08-13 17:09:47 +0200 )editI have exactly the same symptoms and have 1.0.8.19 and "prefer 4G" selected. Being in Finland/Tampere region and using Elisa operator, I have had times that I cannot be reached via call or sms almost 24h. Data worked ok as I was able to receive mitakuuluu message that I cannot be reached. After a reboot I received the sms messages (both - voicemail and normal from other contacts). And this happens randomly as sometimes the calls/sms works and sometimes not. I will try "prefer 3G" if that helps.
skuke ( 2014-08-15 09:04:55 +0200 )editSame as skuke, Saunalahti (=Elisa), I was not reachable for whole day and I did not receive any notice about that so I also don't know who have tried to call. Data worked fine.
Edit 20141014: see the answer below for Saunalahti/Elisa users. I've replaced my SIM card now.
Mirv ( 2014-10-10 18:49:26 +0200 )editHave the same problem. Since July no fixes. Complete ignorance.
cropas ( 2014-11-25 11:40:40 +0200 )editSame problem here in Canada with Fido. As Canadian 3G isn't compatible with my jolla I'm forced to stick with 2G only if i want to receive a call.
alexduf ( 2015-01-10 05:20:37 +0200 )editAmazing, I just got infected by this very same bug after updating to 2.0.2.51. https://together.jolla.com/question/144696/cannot-receive-nor-make-calls-in-4g-on-aurajoki/
AnaT ( 2016-09-12 21:57:00 +0200 )edit