[bug] Jolla account passwords with special characters error out on device

asked 2014-06-25 21:50:21 +0300

Shnatsel gravatar image

updated 2014-06-27 22:42:56 +0300

When I try to log in to my Jolla account from the device and if the password has special characters in it, like % @ $, the login errors out with an unspecific error ("Something went wrong, check username and password").

However, logins from web browser at account.jolla.com work fine with such passwords, and when changing password to one with special characters in it, no warning appears.

Changing the password to one without special characters in it fixes the problem, but this is not obvious. Login to Jolla account is required to receive updates, so if updates to software on the device are impossible, at least account.jolla.com should warn that special characters in password are not allowed.

I'm using Russian locale on the device.

edit retag flag offensive close delete


I couldn't reproduce this on, what Sailfish version are you on?

jiit ( 2014-07-09 13:39:14 +0300 )edit

@jiit This bug occurs in the stock version the device ships with and blocks upgrading to newer versions.

Shnatsel ( 2014-07-16 01:47:30 +0300 )edit

@Shnatsel By "stock version" I assume you mean, or is it something earlier?

jiit ( 2014-07-16 10:10:38 +0300 )edit