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Request: Jolla account to be used in all Jolla services

asked 2014-07-03 23:55:59 +0300

Vesa gravatar image

updated 2015-02-03 15:41:01 +0300

jiit gravatar image

With great astonishment I have learned during past 2 weeks that you actually can't log into:

  • Jolla shop
  • Jolla care

with your Jolla account, which works in Jolla store and together.jolla.com. Correct me if this is NOT the case, but this is my experience.

My request is that all Jolla services would be available using same credential (= Jolla account)

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I can log in to Jolla Shop with the same credentials I use for Store and TJC (except I have to enter my email address, not the username I have chosen, but the password is the same). But I pre-ordered my Jolla from the Shop and created my Jolla account then, I don't know if it's different if you bought your Jolla elsewhere.

I can't log in to Jolla Service and Support (jolla.zendesk.com) though. (Is that the same as Jolla Care?)

ssahla ( 2014-07-04 18:37:05 +0300 )edit

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answered 2015-03-18 13:34:26 +0300

grande gravatar image

Jolla account was integrated to the preorder campaign and we are working on integrating it to the shop.jolla.com and jolla.zendesk.com but yes currently you are able to create different account to shop.jolla.com and jolla.zendesk.com and current existing Jolla accounts are not imported to them.

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Asked: 2014-07-03 23:55:59 +0300

Seen: 373 times

Last updated: Mar 18 '15