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How to turn Jolla off? [answered]

asked 2014-07-08 00:08:35 +0300

t0mps0 gravatar image

updated 2014-07-28 16:38:24 +0300

jiit gravatar image

ok, been waiting to make this post. It might seem silly/dummy but my problem is how to turn the device off. Long press should be the solution but every time that i want to switch off i completely fail by long pressing 30+ seconds and nothing happens. Why?

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The question has been closed for the following reason "the question is answered, an answer was accepted" by nthn
close date 2017-03-15 11:51:12.419150


Maybe your off button is not working. It should be no more then 5 seconds.

Nux ( 2014-07-08 01:27:45 +0300 )edit

My device wont shut down from lock screen. Does long press work if you unlock your device first?

jumpperi ( 2014-07-08 01:37:10 +0300 )edit

Does the power button work otherwise (wake up phone / lock device)?

ssahla ( 2014-07-08 09:09:21 +0300 )edit

I've had this problem several times. One day I read that the phone must be unlocked to turn off and then it seemed to work, but today, when I wanted to try if it's still working, I had several unsuccessful attempts. Finally, when I pressed the button harder than usually, it worked and worked also several times after that. Maybe you also have to press the button harder? Or is there some kind of strange software bug that just locks the phone before turning it off?

werdinand ( 2014-07-08 12:53:27 +0300 )edit

You are not able to shut down the device while it is locked or on lockscreen. :)

Alex ( 2014-07-08 13:13:41 +0300 )edit

3 Answers

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answered 2014-11-02 23:05:12 +0300

ralooyar gravatar image

I think, Alex gave the answer in his comment above:

You are not able to shut down the device while [...] on lockscreen

But since, mostly new jolla users (like me) will hit this problem, let me put some details around:

First, have a look at the Jolla User Guide, especially section Lock, Home, Launcher and Events, to get to know what is meant by "lockscreen". (It is the part of the main screen, showing the current time at its bottom line.)

Let's start with this situation: Your jolla device is on but the dispaly is off, because you didn't use it the last X minutes. To turn your jolla phone off (or shut down your jolla phone (to user other keywords for the search engine, too)) do the following:

  1. double tab the display, to turn the display on (now you are on the "Lock Screen")
  2. scroll down one screen to reach the "Home Screen"
  3. press and hold the power button of your jolla phone, this should normally take about 2 seconds

=> The display will turn off and you'll see a red led, indicating, that your jolla phone is shutting down.

In addition, I did some detailed tests on my jolla phone (Update (Tahkalampi)):

  • phone locked (need to enter security code to use it)
    • on "Lock Screen": shutdown is not possible
    • on "Security Code Screen" (where you enter your security code to unlock the phone): shutdown is possible (although the device is locked!)
  • phone unlocked (no need for security code, because phone currently in use)
    • on "Lock Screen": shutdown is not possible
    • on "Home Screen": shutdown is possible
    • on "Launcher Screen": shutdown is possible
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answered 2014-11-03 07:54:03 +0300

spiiroin gravatar image

Normally shutdown happens as follows:

  • display is on
  • lockscreen is not active
  • mce detects "long power key press" (at least 1.5 seconds)
  • mce makes shutdown request (-> dsme)
  • dsme activates vibration feedback (-> ngfd) and initiates shutdown (-> systemd)
  • mce receives shutdown notification and activates shutdown led (red)
  • shutdown logo is also shown
  • when mce exits, the led is left on -> until actual power off

For the above to work, both mce and lipstick must be functioning as expected. As a fallback for occasions when either one is not, dsme is directly observing power button too. If it sees "looong power key press" (at least 5 seconds), it will self-initiate a shutdown.

  • if ngdf is still functioning -> vibration should occur
  • if mce is still functioning -> red led should light up
  • if ui is still functioning -> shutdown logo should show up

If nothing seemingly happens with over 5 second power key press, it might be that also dsme is whacked and/or some stuck system services cause problems for systemd controlled shutdown (it waits a while before forcing services to quit). In case it is the latter, waiting for 1.5 to 2 minutes might be better than yanking out the battery immediately.

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answered 2014-07-08 00:45:32 +0300

ApB gravatar image

If you have lighthouse installed it has phone controls in the pulley menu where you can shut it off.

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There is also SailfishReboot which is dedicated to shutdown/reboot.

Nux ( 2014-07-08 01:26:09 +0300 )edit

or you can use fingerterm just excecute "init 0" as root

till ( 2014-11-02 23:14:44 +0300 )edit

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Asked: 2014-07-08 00:08:35 +0300

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Last updated: Nov 03 '14