change mail settings - asks for a log-in but I have no idea what login
I recently updated my Jolla to sailfish 1.0.8.19. Since I have trouble sending mail I want to change the server settings. This option 'server settings' is available in a dropdown menu in the account settings for the mail account. When tapping that option nothing happens but after tapping 'save' the device asks me for a username and password in a fullscreen window.
What username and password do I need to provide? The window just asks 'username - password'. None seem to work. I tried my jolla account password and the mail password for this specific account.
After hitting accept, nothing happens. The window closes and I cannot enter the mail server settings.
slightly connected: where can I enter the mail connection log? Can be usefull debugging my outgoing mail troubles.
thx.
In https://together.jolla.com/question/6608/bug-unable-to-force-email-check/ VDVsx written instructions for activing mail logging. Press more comments to reveal the relevent the comment.
penpen ( 2014-07-18 09:03:16 +0200 )editThis could be a problem with the update: The email account settings get broken. You have to enter the account credentials of your email provider (typically email address, password to send mail, password to receive mail, server address [something like pop3.email.com] and port, type of encryption protocol etc.).
I had the same but realized this only after downgrading to OS 1.0.7 and thought it is related to the downgrade. But according to your post it seems to be related to the upgrade.
jgr ( 2014-07-18 11:25:22 +0200 )editOK, thx - I am also pretty sure it's a bug.
Dries Van Giel ( 2014-07-18 11:39:30 +0200 )edit@Dries Van Giel - Looks like your update was not successful, that window you described is from previous versions of the OS, try in the command line: version --dup after that reboot the phone, also better if you remove and add the account after the reboot.
VDVsx ( 2014-07-21 12:59:10 +0200 )edit@VDVsx - THx, I tried that but i still have that window. Terminal says 'sailfish 1.0.8.19'. screenshots:
- https://www.dropbox.com/s/t5b1928sdvj46pu/20140722125851.jpg
- https://www.dropbox.com/s/djs796upng3e519/20140722125828.jpg
Dries Van Giel ( 2014-07-25 00:34:03 +0200 )edit