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My phone is constantly rebooting [duplicate]

asked 2014-07-24 06:48:12 +0300

suspended gravatar image

updated 2014-07-24 16:27:34 +0300

simo gravatar image

To start off, my initial thoughts are this is caused by a small drop that I recently had (about a week prior to any symptoms showing up).

My phone reboots constantly throughout the day when I'm trying to do different things a few examples:

I try to Dial out, no other apps running: before the call opens the "ring/call" page the phone reboots. I try to run a timer, it works for the first 3, then reboots the 4th time I use the "Flashlight" app, it works then reboots randomly.

Following an unplanned reboot, before network is back up, I swipe a couple of times and it reboots again

The phone is very much unusable at the moment. While I think this is probably related to the fall, part of me hopes its some other issue that has a solution.

This started shortly before 1.0.8.19 (which I somehow successfully installed), and has been continuing with no change after I upgraded.

Any thoughts, or resolutions are greatly appreciated

Thank you, suspended

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The question has been closed for the following reason "duplicate question" by simo
close date 2014-07-24 16:27:19.650000

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answered 2014-07-24 07:51:08 +0300

zlatko gravatar image

There is a well known shutdown/reboot issue with Jolla device. Probably part of it caused by battery not making good contact with the pins. A small piece of paper pushing battery up towards the pins makes things better, but does not cure. May you suffer the same issue. Check this question: https://together.jolla.com/question/7144/jolla-randomly-shuts-down-10819/

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Asked: 2014-07-24 06:48:12 +0300

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Last updated: Jul 24 '14