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pysyvästi lukittu [answered]

asked 2014-10-06 23:25:24 +0200

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updated 2014-10-06 23:25:24 +0200

Jukkis gravatar image

Can anyone help me.? What i can work becaus i want to make factory reset.??

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The question has been closed for the following reason "the question is answered, an answer was accepted" by molan
close date 2014-10-07 21:12:40.631990

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answered 2014-10-07 09:06:01 +0200

rainisto gravatar image

updated 2014-10-07 09:11:43 +0200

If you know your lockcode you can use recovery menu to fix permanently locked state with factory reset like this:

https://together.jolla.com/question/41823/howto-permanent-device-lock-recover-your-data-onto-sdcard-if-you-know-the-pin/ (unfortunately some firmware version have broken factory reset in recovery menu, so you might be lucky or then you might not, if factory reset from recovery is not working, then you might want to try #jollamobile channel on efnet, people in there might be able to tell how to fix factory reset on recovery menu).

If you don't know your lockcode then you need to return your device to care for reflashing.

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answered 2014-10-07 07:35:00 +0200

simo gravatar image

I assume your topic is "Permanently locked", meaning that your phone doesn't left you in any more. In Jolla Guide there's an advice to contact care in such cases.

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Asked: 2014-10-06 23:25:24 +0200

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Last updated: Oct 07 '14